Word, Excel, Powerpoint 파일 열기 문제

Question

1. 한글 windows 10, 영문 Office 2013 home & bussiness 32bit, language 팩 32bit
2. 오피스의 워드나 엑셀 파워포인트의 문서열기를 클릭하면 응답없음과 프로세서 종료가 안됩니다.
3. 원인은 언어팩에 있었습니다. 언어팩이 없다면 사용하는데 문제가 없지만 한글 언어팩이 설치가 되면 파일 열기에서 멈춤현상이 나옵니다.
4. 아래는 문제가 있는 엑셀을 실행한 내역입니다.

문제 해결을 원합니다. 노트북만 벌써 몇번째 format을 했는지 모르겠네요

Process CPU Private Bytes Working Set PID Description Company Name

System Idle Process 66.36 0 K 4 K 0  

System 0.32 436 K 67,136 K 4  

 Interrupts 0.38 0 K 0 K n/a Hardware Interrupts and DPCs 

 smss.exe  420 K 1,176 K 484  

csrss.exe < 0.01 1,484 K 4,952 K 728  

wininit.exe  1,228 K 5,324 K 808  

 services.exe 0.13 3,736 K 7,296 K 960  

  svchost.exe 0.07 7,004 K 20,092 K 380 Host Process for Windows Services Microsoft Corporation

   RuntimeBroker.exe  13,772 K 40,296 K 4852 Runtime Broker Microsoft Corporation

    MicrosoftEdgeCP.exe 0.05 52,012 K 98,812 K 6732 Microsoft Edge Content Process Microsoft Corporation

    MicrosoftEdgeCP.exe 0.02 51,980 K 87,324 K 8820 Microsoft Edge Content Process Microsoft Corporation

   SkypeHost.exe 0.78 17,324 K 23,720 K 5088 Microsoft Skype Microsoft Corporation

   ShellExperienceHost.exe Suspended 26,716 K 68,060 K 4500 Windows Shell Experience Host Microsoft Corporation

   WmiPrvSE.exe  2,248 K 7,944 K 5448  

   SearchUI.exe Suspended 40,092 K 81,456 K 5612 Search and Cortana application Microsoft Corporation

   igfxext.exe  4,204 K 9,592 K 6412  

   SettingSyncHost.exe  8,376 K 14,580 K 6756 Host Process for Setting Synchronization Microsoft Corporation

   ApplicationFrameHost.exe  6,748 K 26,448 K 2660 Application Frame Host Microsoft Corporation

   MicrosoftEdge.exe 0.01 31,944 K 77,444 K 8940 Microsoft Edge Microsoft Corporation

   browser_broker.exe  4,140 K 21,412 K 8568 Browser_Broker Microsoft Corporation

    ALZip.exe 0.06 36,628 K 55,972 K 4684 ALZip ESTsoft Corp.

     procexp.exe  2,864 K 9,576 K 5908 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

      procexp64.exe 2.97 20,328 K 54,472 K 5296 Sysinternals Process Explorer Sysinternals - www.sysinternals.com

   dllhost.exe  348 K 96 K 6900 COM Surrogate Microsoft Corporation

  svchost.exe 0.02 4,676 K 9,728 K 716 Host Process for Windows Services Microsoft Corporation

  svchost.exe 0.01 9,348 K 28,268 K 1048 Host Process for Windows Services Microsoft Corporation

   WUDFHost.exe  1,376 K 6,168 K 1296  

   WUDFHost.exe 0.02 1,568 K 7,188 K 1604  

   dasHost.exe  3,988 K 12,644 K 3356  

  svchost.exe 0.18 23,796 K 50,904 K 1096 Host Process for Windows Services Microsoft Corporation

   sihost.exe  4,444 K 18,700 K 4600 Shell Infrastructure Host Microsoft Corporation

   taskhostw.exe < 0.01 16,504 K 27,404 K 4640 Windows 작업을 위한 호스트 프로세스 Microsoft Corporation

   sSettings.exe  4,152 K 2,240 K 6508  

   CommonAgent.exe  2,652 K 1,752 K 6984  

  svchost.exe 0.02 10,216 K 25,488 K 1108 Host Process for Windows Services Microsoft Corporation

  svchost.exe < 0.01 5,660 K 17,008 K 1184 Host Process for Windows Services Microsoft Corporation

  svchost.exe 0.01 20,556 K 34,448 K 1368 Host Process for Windows Services Microsoft Corporation

   audiodg.exe  10,488 K 13,908 K 7088  

  svchost.exe 0.12 13,808 K 25,908 K 1464 Host Process for Windows Services Microsoft Corporation

  igfxCUIService.exe  1,680 K 8,100 K 1616 igfxCUIService Module Intel Corporation

  svchost.exe 0.04 7,868 K 18,336 K 1696 Host Process for Windows Services Microsoft Corporation

  IntelCpHeciSvc.exe  1,796 K 6,760 K 1744 IntelCpHeciSvc Executable Intel Corporation

  spoolsv.exe  7,720 K 18,176 K 2040 Spooler SubSystem App Microsoft Corporation

  svchost.exe  1,456 K 6,336 K 2160 Host Process for Windows Services Microsoft Corporation

  avp.exe 0.36 268,020 K 116,532 K 2292 Kaspersky Anti-Virus AO Kaspersky Lab

   avpui.exe 0.01 88,192 K 8,176 K 4560 Kaspersky Anti-Virus AO Kaspersky Lab

  svchost.exe 1.92 7,108 K 24,068 K 2300 Host Process for Windows Services Microsoft Corporation

  ETDService.exe  940 K 4,688 K 2316 Elan Service ELAN Microelectronics Corp.

   ETDCtrl.exe  10,332 K 26,972 K 4604 ETD Control Center ELAN Microelectronics Corp.

    ETDTouch.exe  1,908 K 6,292 K 4944  

    ETDCtrlHelper.exe  2,424 K 8,816 K 5424  

  ibtsiva.exe  1,204 K 4,944 K 2320 Intel(R) Wireless Bluetooth(R) iBtSiva Service Intel Corporation

  EasyLauncher.exe  4,096 K 7,816 K 2332 EasyLauncher Samsung Electronics CO., LTD.

   EasySettingsCmdServer.exe < 0.01 8,820 K 22,296 K 4592  

  integratedoffice.exe  22,972 K 39,448 K 2428 Microsoft Office Click-to-Run Microsoft Corporation

  SWMAgent.exe  3,032 K 11,984 K 2448 Samsung Update Agent Samsung Electronics Co., Ltd.

  svchost.exe 0.02 5,756 K 18,456 K 2488 Host Process for Windows Services Microsoft Corporation

  PresentationFontCache.exe  25,492 K 29,140 K 4708 PresentationFontCache.exe Microsoft Corporation

  SearchIndexer.exe 0.13 23,088 K 31,084 K 4800 Microsoft Windows Search 인덱서 Microsoft Corporation

   SearchProtocolHost.exe  2,564 K 10,900 K 5640  

   SearchFilterHost.exe  2,196 K 8,076 K 2528  

  svchost.exe < 0.01 7,988 K 33,376 K 2228 Host Process for Windows Services Microsoft Corporation

 lsass.exe 0.02 7,492 K 16,888 K 968 Local Security Authority Process Microsoft Corporation

csrss.exe 0.14 2,144 K 11,104 K 816  

winlogon.exe  2,116 K 9,812 K 900  

 dwm.exe 0.37 46,648 K 57,208 K 1028  

 fontdrvhost.exe  828 K 2,832 K 6096  

explorer.exe 0.28 37,916 K 91,080 K 5044 Windows 탐색기 Microsoft Corporation

 RAVCpl64.exe  3,788 K 13,404 K 7024 Realtek HD 오디오 관리자 Realtek Semiconductor

 OneDrive.exe  10,872 K 37,932 K 6564 Microsoft OneDrive Microsoft Corporation

 uTorrent.exe 0.06 14,820 K 30,408 K 6856 µTorrent BitTorrent Inc.

  utorrentie.exe 0.26 27,756 K 56,760 K 7332 WebHelper BitTorrent Inc.

  utorrentie.exe < 0.01 26,988 K 50,752 K 7376 WebHelper BitTorrent Inc.

 excel.exe 24.84 41,428 K 81,080 K 8792 Microsoft Excel Microsoft Corporation

igfxEM.exe  7,600 K 14,440 K 5476 igfxEM Module Intel Corporation

igfxHK.exe  6,780 K 11,092 K 5500 igfxHK Module Intel Corporation

igfxTray.exe  8,316 K 13,332 K 5516 igfxTray Module Intel Corporation

HncCheck96.exe  23,064 K 39,140 K 7236 HncCheck96 Hancom Inc.

Process: excel.exe Pid: 8792

Name Description Company Name Path

{AFBF9F1A-8EE8-4C77-AF34-C647E37CA0D9}.1.ver0x0000000000000003.db   C:\Users\haeun\AppData\Local\Microsoft\Windows\Caches{AFBF9F1A-8EE8-4C77-AF34-C647E37CA0D9}.1.ver0x0000000000000003.db

~FontCache-FontFace.dat   C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache~FontCache-FontFace.dat

~FontCache-S-1-5-21-4284067225-2109057562-375721699-1001.dat   C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache~FontCache-S-1-5-21-4284067225-2109057562-375721699-1001.dat

~FontCache-System.dat   C:\Windows\ServiceProfiles\LocalService\AppData\Local\FontCache~FontCache-System.dat

advapi32.dll 고급 Windows 32 기반 API Microsoft Corporation C:\Windows\SysWOW64\advapi32.dll

apphelp.dll 응용 프로그램 호환성 클라이언트 라이브러리 Microsoft Corporation C:\Windows\SysWOW64\apphelp.dll

appvisvstream32.dll   C:\Program Files\Microsoft Office 15\root\office15\appvisvstream32.dll

appvisvsubsystems32.dll Microsoft Application Virtualization Client Virtualization Subsystems Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\appvisvsubsystems32.dll

BCP47Langs.dll BCP47 Language Classes Microsoft Corporation C:\Windows\SysWOW64\BCP47Langs.dll

bcrypt.dll Windows 암호화 기본 라이브러리 Microsoft Corporation C:\Windows\SysWOW64\bcrypt.dll

bcryptprimitives.dll Windows Cryptographic Primitives Library Microsoft Corporation C:\Windows\SysWOW64\bcryptprimitives.dll

C_1252.NLS   C:\Windows\System32\C_1252.NLS

C_1255.NLS   C:\Windows\System32\C_1255.NLS

c2r32.dll   C:\Program Files\Microsoft Office 15\root\office15\c2r32.dll

cfgmgr32.dll Configuration Manager DLL Microsoft Corporation C:\Windows\SysWOW64\cfgmgr32.dll

clbcatq.dll COM+ Configuration Catalog Microsoft Corporation C:\Windows\SysWOW64\clbcatq.dll

combase.dll Windows용 Microsoft COM Microsoft Corporation C:\Windows\SysWOW64\combase.dll

comctl32.dll User Experience Controls Library Microsoft Corporation C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_6.0.10586.0_none_d3c2e4e965da4528\comctl32.dll

comctl32.dll User Experience Controls Library Microsoft Corporation C:\Windows\WinSxS\x86_microsoft.windows.common-controls_6595b64144ccf1df_5.82.10586.0_none_811bc0006c44242b\comctl32.dll

comdlg32.dll Common Dialogs DLL Microsoft Corporation C:\Windows\SysWOW64\comdlg32.dll

crypt32.dll Crypto API32 Microsoft Corporation C:\Windows\SysWOW64\crypt32.dll

crypt32.dll.mui Crypto API32 Microsoft Corporation C:\Windows\SysWOW64\ko-KR\crypt32.dll.mui

cryptbase.dll Base cryptographic API DLL Microsoft Corporation C:\Windows\SysWOW64\cryptbase.dll

cryptnet.dll Crypto Network Related API Microsoft Corporation C:\Windows\SysWOW64\cryptnet.dll

cryptsp.dll Cryptographic Service Provider API Microsoft Corporation C:\Windows\SysWOW64\cryptsp.dll

d2d1.dll Microsoft D2D 라이브러리 Microsoft Corporation C:\Windows\SysWOW64\d2d1.dll

d3d10_1.dll Direct3D 10.1 Runtime Microsoft Corporation C:\Windows\SysWOW64\d3d10_1.dll

d3d10_1core.dll Direct3D 10.1 Runtime Microsoft Corporation C:\Windows\SysWOW64\d3d10_1core.dll

d3d10warp.dll Direct3D 10 Rasterizer Microsoft Corporation C:\Windows\SysWOW64\d3d10warp.dll

d3d11.dll Direct3D 11 Runtime Microsoft Corporation C:\Windows\SysWOW64\d3d11.dll

davclnt.dll Web DAV Client DLL Microsoft Corporation C:\Windows\SysWOW64\davclnt.dll

davhlpr.dll DAV Helper DLL Microsoft Corporation C:\Windows\SysWOW64\davhlpr.dll

dcomp.dll Microsoft DirectComposition Library Microsoft Corporation C:\Windows\SysWOW64\dcomp.dll

dhcpcsvc.dll DHCP 클라이언트 서비스 Microsoft Corporation C:\Windows\SysWOW64\dhcpcsvc.dll

dhcpcsvc6.dll DHCPv6 클라이언트 Microsoft Corporation C:\Windows\SysWOW64\dhcpcsvc6.dll

dnsapi.dll DNS 클라이언트 API DLL Microsoft Corporation C:\Windows\SysWOW64\dnsapi.dll

dpapi.dll Data Protection API Microsoft Corporation C:\Windows\SysWOW64\dpapi.dll

dui70.dll Windows DirectUI 엔진 Microsoft Corporation C:\Windows\SysWOW64\dui70.dll

dwmapi.dll Microsoft 바탕 화면 창 관리자 API Microsoft Corporation C:\Windows\SysWOW64\dwmapi.dll

DWrite.dll Microsoft DirectX 입력 체계 서비스 Microsoft Corporation C:\Windows\SysWOW64\DWrite.dll

dxgi.dll DirectX Graphics Infrastructure Microsoft Corporation C:\Windows\SysWOW64\dxgi.dll

excel.exe Microsoft Excel Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\excel.exe

FirewallAPI.dll Windows 방화벽 API Microsoft Corporation C:\Windows\SysWOW64\FirewallAPI.dll

fwbase.dll Firewall Base DLL Microsoft Corporation C:\Windows\SysWOW64\fwbase.dll

FWPUCLNT.DLL FWP/IPsec 사용자 모드 API Microsoft Corporation C:\Windows\SysWOW64\FWPUCLNT.DLL

gdi32.dll GDI Client DLL Microsoft Corporation C:\Windows\SysWOW64\gdi32.dll

GdiPlus.dll Microsoft GDI+ Microsoft Corporation C:\Windows\WinSxS\x86_microsoft.windows.gdiplus_6595b64144ccf1df_1.1.10586.20_none_22adb5eaa762c7fa\GdiPlus.dll

globinputhost.dll Windows Globalization Extension API for Input Microsoft Corporation C:\Windows\SysWOW64\globinputhost.dll

igd10iumd32.dll User Mode Driver for Intel(R) Graphics Technology Intel Corporation C:\Windows\SysWOW64\igd10iumd32.dll

igdusc32.dll Unified Shader Compiler for Intel(R) Graphics Accelerator Intel Corporation C:\Windows\SysWOW64\igdusc32.dll

IMETIP.DLL Microsoft IME Microsoft Corporation C:\Windows\SysWOW64\IME\SHARED\IMETIP.DLL

IMJKAPI.DLL Microsoft IME Microsoft Corporation C:\Windows\SysWOW64\IME\SHARED\IMJKAPI.DLL

imkrapi.dll Microsoft IME Microsoft Corporation C:\Windows\SysWOW64\IME\IMEKR\imkrapi.dll

imkrtip.dll Microsoft IME Microsoft Corporation C:\Windows\SysWOW64\IME\IMEKR\imkrtip.dll

imm32.dll Multi-User Windows IMM32 API Client DLL Microsoft Corporation C:\Windows\SysWOW64\imm32.dll

IPHLPAPI.DLL IP 도우미 API Microsoft Corporation C:\Windows\SysWOW64\IPHLPAPI.DLL

kernel.appcore.dll AppModel API Host Microsoft Corporation C:\Windows\SysWOW64\kernel.appcore.dll

kernel32.dll Windows NT 기반 API 클라이언트 DLL Microsoft Corporation C:\Windows\SysWOW64\kernel32.dll

KernelBase.dll Windows NT 기반 API 클라이언트 DLL Microsoft Corporation C:\Windows\SysWOW64\KernelBase.dll

KernelBase.dll.mui Windows NT 기반 API 클라이언트 DLL Microsoft Corporation C:\Windows\SysWOW64\ko-KR\KernelBase.dll.mui

locale.nls   C:\Windows\System32\locale.nls

malgun.ttf   C:\Windows\Fonts\malgun.ttf

malgunbd.ttf   C:\Windows\Fonts\malgunbd.ttf

msasn1.dll ASN.1 Runtime APIs Microsoft Corporation C:\Windows\SysWOW64\msasn1.dll

mscoree.dll Microsoft .NET Runtime Execution Engine Microsoft Corporation C:\Windows\SysWOW64\mscoree.dll

mscoreei.dll Microsoft .NET Runtime Execution Engine Microsoft Corporation C:\Windows\Microsoft.NET\Framework\v4.0.30319\mscoreei.dll

msctf.dll MSCTF Server DLL Microsoft Corporation C:\Windows\SysWOW64\msctf.dll

msctf.dll.mui MSCTF Server DLL Microsoft Corporation C:\Windows\SysWOW64\ko-KR\msctf.dll.mui

msi.dll Windows Installer Microsoft Corporation C:\Windows\SysWOW64\msi.dll

msimg32.dll GDIEXT Client DLL Microsoft Corporation C:\Windows\SysWOW64\msimg32.dll

msimtf.dll 액티브 IMM 서버 DLL Microsoft Corporation C:\Windows\SysWOW64\msimtf.dll

mskeyprotect.dll Microsoft 키 보호 공급자 Microsoft Corporation C:\Windows\SysWOW64\mskeyprotect.dll

MSO.DLL Microsoft Office 2013 component Microsoft Corporation C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\MSO.DLL

msohev.dll Microsoft Office 2013 component Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\msohev.dll

MSOINTL.DLL Office International Resources Microsoft Corporation C:\Program Files (x86)\Common Files\Microsoft Shared\OFFICE15\1042\MSOINTL.DLL

MSORES.DLL Microsoft Office 2013 component Microsoft Corporation C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\MSORES.DLL

msvcp100.dll Microsoft® C Runtime Library Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\msvcp100.dll

msvcr100.dll Microsoft® C Runtime Library Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\msvcr100.dll

msvcrt.dll Windows NT CRT DLL Microsoft Corporation C:\Windows\SysWOW64\msvcrt.dll

mswsock.dll Microsoft Windows 소켓 2.0 서비스 공급자 Microsoft Corporation C:\Windows\SysWOW64\mswsock.dll

mswsock.dll.mui Microsoft Windows 소켓 2.0 서비스 공급자 Microsoft Corporation C:\Windows\SysWOW64\ko-KR\mswsock.dll.mui

msxml6.dll MSXML 6.0 Microsoft Corporation C:\Windows\SysWOW64\msxml6.dll

msxml6r.dll XML Resources Microsoft Corporation C:\Windows\SysWOW64\msxml6r.dll

ncrypt.dll Windows NCrypt 라우터 Microsoft Corporation C:\Windows\SysWOW64\ncrypt.dll

ncryptsslp.dll Microsoft SChannel Provider Microsoft Corporation C:\Windows\SysWOW64\ncryptsslp.dll

netapi32.dll Net Win32 API DLL Microsoft Corporation C:\Windows\SysWOW64\netapi32.dll

netprofm.dll Network List Manager Microsoft Corporation C:\Windows\SysWOW64\netprofm.dll

normaliz.dll Unicode Normalization DLL Microsoft Corporation C:\Windows\SysWOW64\normaliz.dll

npmproxy.dll Network List Manager Proxy Microsoft Corporation C:\Windows\SysWOW64\npmproxy.dll

nsi.dll NSI User-mode interface DLL Microsoft Corporation C:\Windows\SysWOW64\nsi.dll

ntasn1.dll Microsoft ASN.1 API Microsoft Corporation C:\Windows\SysWOW64\ntasn1.dll

ntdll.dll NT 계층 DLL Microsoft Corporation C:\Windows\SysWOW64\ntdll.dll

ntdll.dll NT 계층 DLL Microsoft Corporation C:\Windows\System32\ntdll.dll

ntmarta.dll Windows NT MARTA 공급자 Microsoft Corporation C:\Windows\SysWOW64\ntmarta.dll

oart.dll Microsoft OfficeArt Microsoft Corporation C:\Program Files\Microsoft Office 15\root\office15\oart.dll

OFFICE.ODF Microsoft Office culture data dll Microsoft Corporation C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\Cultures\OFFICE.ODF

ole32.dll Windows용 Microsoft OLE Microsoft Corporation C:\Windows\SysWOW64\ole32.dll

oleacc.dll Active Accessibility Core Component Microsoft Corporation C:\Windows\SysWOW64\oleacc.dll

oleaccrc.dll Active Accessibility Resource DLL Microsoft Corporation C:\Windows\SysWOW64\oleaccrc.dll

oleaut32.dll  Microsoft Corporation C:\Windows\SysWOW64\oleaut32.dll

OnDemandConnRouteHelper.dll On Demand Connctiond Route Helper Microsoft Corporation C:\Windows\SysWOW64\OnDemandConnRouteHelper.dll

powrprof.dll 전원 프로필 도우미 DLL Microsoft Corporation C:\Windows\SysWOW64\powrprof.dll

profapi.dll User Profile Basic API Microsoft Corporation C:\Windows\SysWOW64\profapi.dll

propsys.dll Microsoft 속성 시스템 Microsoft Corporation C:\Windows\SysWOW64\propsys.dll

rasadhlp.dll Remote Access AutoDial Helper Microsoft Corporation C:\Windows\SysWOW64\rasadhlp.dll

RICHED20.DLL RichEdit Version 8.0 Microsoft Corporation C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\RICHED20.DLL

rpcrt4.dll 원격 프로시저 호출 런타임 Microsoft Corporation C:\Windows\SysWOW64\rpcrt4.dll

rsaenh.dll Microsoft Enhanced Cryptographic Provider Microsoft Corporation C:\Windows\SysWOW64\rsaenh.dll

schannel.dll TLS/SSL 보안 공급자 Microsoft Corporation C:\Windows\SysWOW64\schannel.dll

sechost.dll Host for SCM/SDDL/LSA Lookup APIs Microsoft Corporation C:\Windows\SysWOW64\sechost.dll

secur32.dll Security Support Provider Interface Microsoft Corporation C:\Windows\SysWOW64\secur32.dll

SHCore.dll SHCORE Microsoft Corporation C:\Windows\SysWOW64\SHCore.dll

shell32.dll Windows 셸 공용 Dll Microsoft Corporation C:\Windows\SysWOW64\shell32.dll

shell32.dll.mui Windows 셸 공용 Dll Microsoft Corporation C:\Windows\SysWOW64\ko-KR\shell32.dll.mui

shlwapi.dll 셸 표준 이하 유틸리티 라이브러리 Microsoft Corporation C:\Windows\SysWOW64\shlwapi.dll

SortDefault.nls   C:\Windows\Globalization\Sorting\SortDefault.nls

sppc.dll 소프트웨어 라이선스 클라이언트 Dll Microsoft Corporation C:\Windows\SysWOW64\sppc.dll

sspicli.dll Security Support Provider Interface Microsoft Corporation C:\Windows\SysWOW64\sspicli.dll

StaticCache.dat   C:\Windows\Fonts\StaticCache.dat

user32.dll 다중 사용자 Windows 사용자 API 클라이언트 DLL Microsoft Corporation C:\Windows\SysWOW64\user32.dll

user32.dll.mui 다중 사용자 Windows 사용자 API 클라이언트 DLL Microsoft Corporation C:\Windows\SysWOW64\ko-KR\user32.dll.mui

userenv.dll Userenv Microsoft Corporation C:\Windows\SysWOW64\userenv.dll

usp10.dll Uniscribe Unicode script processor Microsoft Corporation C:\Windows\SysWOW64\usp10.dll

uxtheme.dll Microsoft UxTheme 라이브러리 Microsoft Corporation C:\Windows\SysWOW64\uxtheme.dll

version.dll Version Checking and File Installation Libraries Microsoft Corporation C:\Windows\SysWOW64\version.dll

webio.dll 웹 전송 프로토콜 API Microsoft Corporation C:\Windows\SysWOW64\webio.dll

webservices.dll Windows 웹 서비스 런타임 Microsoft Corporation C:\Windows\SysWOW64\webservices.dll

WinCRT.dll WinMove DLL  C:\Program Files (x86)\Samsung\Settings\CmdServer\WinCRT.dll

Windows.Globalization.dll Windows Globalization Microsoft Corporation C:\Windows\SysWOW64\Windows.Globalization.dll

windows.storage.dll Microsoft WinRT 저장소 API Microsoft Corporation C:\Windows\SysWOW64\windows.storage.dll

WindowsCodecs.dll Microsoft Windows Codecs Library Microsoft Corporation C:\Windows\SysWOW64\WindowsCodecs.dll

winhttp.dll Windows HTTP Services Microsoft Corporation C:\Windows\SysWOW64\winhttp.dll

winnlsres.dll NLSBuild 리소스 DLL Microsoft Corporation C:\Windows\SysWOW64\winnlsres.dll

winnlsres.dll.mui NLSBuild 리소스 DLL Microsoft Corporation C:\Windows\SysWOW64\ko-KR\winnlsres.dll.mui

winnsi.dll Network Store Information RPC interface Microsoft Corporation C:\Windows\SysWOW64\winnsi.dll

winspool.drv Windows 스플러 드라이버 Microsoft Corporation C:\Windows\SysWOW64\winspool.drv

winsta.dll Winstation Library Microsoft Corporation C:\Windows\SysWOW64\winsta.dll

wow64.dll Win32 Emulation on NT64 Microsoft Corporation C:\Windows\System32\wow64.dll

wow64cpu.dll AMD64 Wow64 CPU  Microsoft Corporation C:\Windows\System32\wow64cpu.dll

wow64win.dll Wow64 Console and Win32 API Logging Microsoft Corporation C:\Windows\System32\wow64win.dll

ws2_32.dll Windows 소켓 2.0 32비트 DLL Microsoft Corporation C:\Windows\SysWOW64\ws2_32.dll

wtsapi32.dll Windows Remote Desktop Session Host Server SDK APIs Microsoft Corporation C:\Windows\SysWOW64\wtsapi32.dll

WXPNSE.DLL Microsoft Office Namespace Extension Microsoft Corporation C:\Program Files\Microsoft Office 15\root\vfs\ProgramFilesCommonX86\Microsoft Shared\OFFICE15\WXPNSE.DLL

XLINTL32.DLL Microsoft Office 2013 구성 요소 Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office15\1042\XLINTL32.DLL

XLLEX.DLL Microsoft Office 2013 구성 요소 Microsoft Corporation C:\Program Files (x86)\Microsoft Office\Office15\1042\XLLEX.DLL

xmllite.dll Microsoft XmlLite Library Microsoft Corporation C:\Windows\SysWOW64\xmllite.dll

Answer 1

안녕하십니까? 하은미 님

Microsoft Community 사이트를 방문해 주셔서 감사합니다.

문의 하신 Office 응답 없음/종료 문제에 대해 안내를 드리겠습니다.

말씀해 주신 내용처럼 Office 프로그램이 정상 작동되지 않는다면, 아마도 보안 프로그램(카스퍼스키)의 영향이 아닐까 의심이 됩니다.

잠시 해당 프로그램을 제거/해제한 후 확인 부탁 드립니다.

추가적인 내용이 있다면 하단의 [응답] 버튼을 눌러 회신해주시기 바랍니다.

제시해 드린 답변이 도움이 되었기를 바랍니다.

응답이 문제 해결에 도움이 되었다면, 아래에 있는 답변으로 [표시] 버튼을 눌러 주시기 바랍니다. 이는 유사한 증상을 겪는 다른 사용자들에게 도움이 될 수 있습니다.

감사합니다.