office 365 모든 프로그램에서 로그인 필요 메시지

Question

현재 macOS 에서 오피스365를 사용중이고, 위와 같은 메시지가 나와서 아래 링크에 있는데로 해결은 됩니다.

https://answers.microsoft.com/ko-kr/msoffice/forum/all/office365-모든/4b1ec881-2e15-42b8-95b0-9b2d6907c10d

 - office 365 를 깨끗이 지우고 다시 설치

그런데  이현상이 시스템이 강제 종료되고 나면 다시 나타납니다. 항상 다시 나타나서 몇번을 재설치하는데

항상 이렇게 해야 하는지, 해결이 필요합니다.

Answer 1

We provide translated content for users. Even if there are grammatical errors, please understand.

Hello = Jeong Hae-in (su) My name is Therese, an independent advisor.

The cause of this situation is the keychain access password. Keychain Access is a macOS-based feature that stores and stores all Mac-based applications.

To fix this, you need to delete the password cached in the account and delete the authentication token from the keychain. To do this, please follow the steps below.

1. First of all, you need to close Outlook and all other Office applications.

2. Now start accessing your Keychain using one of the following methods.

1. -Click the Finder application, click Utilities on the Go menu, and then double-click Keychain Access.
2. Type Keychain Access in Spotlight Search, then double-click Keychain Access in the search results.

3. In Keychain Access, enter Exchange in the search field.

4. Select each item in the search results to view the accounts listed at the top, and click Delete. You will need to repeat this step to delete everything in your Exchange account.

5. Enter adal inside the search field.

6. Then select all items of type MicrosoftOffice15_2_Data: ADAL:<GUID>, then click the Delete button.

7. Enter Office under the search field.

8. After that, select the item called Microsoft Office ID Cache 2 Set Microsoft Office ID 2 Then click Delete.

9. Now close Keychain Access.

When starting Office, you are prompted to authenticate.