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마이크로 소프트 오피스를 활성화하는 방법

익명
2023-06-05T14:51:01+00:00

Hi,

I've tried to Office 2016 for MAC, to log int but product key is not available.

I've tried to log in my account, but it failed.

Microsoft Account is ******@gmail.com.

I hope to receive your prompt feedback.

Microsoft 365 및 Office | 구독, 계정, 청구 | 기타 | MacOS

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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  1. 익명
    2023-06-07T01:46:50+00:00

    Hello

    I am Abdal and I would be glad to help you with your question.

    I advise you to take the following action to resolve this issue

    First, kindly download the license repair tool by going to https://go.microsoft.com/fwlink/?linkid=849815 .

    Now, open the ".pkg" file, then select Continue and follow the prompts in the setup wizard.

    After that, the tool successfully removes licenses, now select Close.

    Finally, open any Office app and sign in to activate with the email account associated with your Office for Mac license

    If this didn't helps then you need to contact Microsoft Customer support team who could remove your previous license and activate the license on new Mac you have.

    You can chat with live Microsoft Agent through the below mentioned link www.support.microsoft.com/home/contact

    I hope this information helps.

    Regards,

    Abdal

    Give back to the community. Help the next person with this problem by indicating whether this answer solved your problem. Click Yes or No at the bottom.

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  2. 익명
    2023-06-06T01:42:06+00:00

    Hello Hansik L, Welcome to Microsoft Community. I am a Microsoft user just like you, I hope you are doing well? Sorry for the inconvenience is this Office 2016 license associated with your Microsoft account? Kindly confirm from your Microsoft account services and subscription page: https://account.microsoft.com/services When you try to activate the license, is there any error message? Looking forward to your response. Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below. Warm Regards

    Hi, Raymond

    Thanks for your prompt reply..!

    Please find below screenshot images.

    It said my key already used, and this key already activated another MAC,

    and it activated too much, from this MAC.

    However, I just uninstall Office 2016 from another MAC, and I tried again to activate my new MAC,

    But situation is still same.

    Please help me to activate my office 2016..

    Thanks in advance.

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  3. 익명
    2023-06-05T15:25:39+00:00

    Hello Hansik L,

    Welcome to Microsoft Community.

    I am a Microsoft user just like you, I hope you are doing well?

    Sorry for the inconvenience is this Office 2016 license associated with your Microsoft account? Kindly confirm from your Microsoft account services and subscription page: https://account.microsoft.com/services

    When you try to activate the license, is there any error message?

    Looking forward to your response.

    Give back to the Community, Help the next person who has this issue by indicating if this reply solved your problem. Click Yes or No below.

    Warm Regards

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