인증오류 로그인 시 / Error Tag: 657rx Error Code: 2148073494

Question

익명

Correlation Id: bd90eb52-8c53-4666-b757-2b2cf5a8201e

Timestamp: 2023-12-15T15:25:49.000Z

DPTI: 38d89c7c2ad1d7f96fb53a1aa3d7d8c1e4ae435a1aab34d5403754d0406d08ed

Error Tag: 657rx

Error Code: 2148073494

excel에서 로그인을 하면 위와같은 에러가 발생하고

로그인은 되지만 인증이 안됩니다.

잠긴 질문. 이 질문은 Microsoft 지원 커뮤니티에서 마이그레이션되었습니다. 질문이 도움이 되었는지 여부에 대해 응답할 수는 있지만, 메모나 회신을 추가하거나 질문을 따를 수는 없습니다.

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Answer 1

Hello

I am Prakash and happy to help you with your question, I'm a Microsoft consumer like you.

Please go to Start -> Control Panel -> Programs and features -> Select Office -> Right click -> Select Repair -> complete the Repair wizard.
Reboot your Computer.
Please try to Launch Office Apps ( Word , Excel , Powerpoint)

In case of additional questions, reach out back to us, and we will be happy to help and try our best to resolve your issue.

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Best Regards, Prakash