파워포인트, 워드, 엑셀 로그인하려고 하면 자바스크립트 관련해서 자꾸 안됩니다.

Question

워드를 키면 'Microsoft account requires JavaScript to sign in. This web browser either does not support JavaScript, or scripts are being blocked. To find out whether your browser supports JavaScript, or to allow scripts, see the browser's online help.' 이 문구가 뜨면서 로그인 자체가 안됩니다. chrome, microsoft edge 전부 자바스크립트 허용으로 해도 똑같은 문구만 계속해서 뜨네요...

Answer 1

Hi Hyuk J!

I am Shakiru, an independent advisor and a user like you, and I am glad to be helping you out today.

I understand you are unable to sign in to my Microsoft account and you got the error message that "This web browser either does not support JavaScript, or scripts are being blocked"

Please try resetting the zones to the default level, to do that:

• Click Start -> Select Control Panel -> Go to Internet Options -> Security Tab
• Under the button "reset all zones to default level"
• Then go to "Internet" zone-> keep the Internet zone to medium only when needed
• Restart your computer then try to sign in.

If that does not resolve it, see options on how to enable JavaScript in Windows in this article at https://support.microsoft.com/topic/88d27b37-6484-7fc0-17df-872f65168279

I hope this helps! Please let me know how it goes and if you need any other assistance and I will be more than happy to help further.

Thank you

Best Regards, Shakiru