ond drive 이미지 오류 실행불가

Question

When I log on Window, below message is popped.

so, I tried to click office setup file. but the message is also shown. when I tried to click one drive icon.

Answer 1

Hello No.1 아,

Unfortunately, I don't have any further troubleshooting to offer.

There are many knowledgeable users active on the forum and I hope that someone else can offer further insight on your issue.

Thanks,

Bobadoye

Answer 2

thanks your comment.

But I tried to do as you helped. However the message is popped as attached. Could you check my PC remotely? I purchased MS office package also my computer was already set Window11 that I purchased PC.

Answer 3

Hi there No.1 아,

Welcome to Microsoft Community

I'm Bobadoye and I'd be happy to help you out with your question.

Apologies for the inconvenience, please follow the steps below:

(1) Run the System File Checker (SFC) tool: The SFC tool scans your system for corrupted or missing system files. To run the SFC tool, follow these steps:

a. Open the Command Prompt and run as an administrator.

b. Type sfc /scannow and press Enter.

c. Wait for the scan to complete. This may take some time.

d. Restart your computer.

(2) Run the Deployment Image Servicing and Management (DISM) tool: The DISM tool is another utility that can help fix corrupted system files. To run the DISM tool, follow these steps:

a. Open the Command Prompt as an administrator.

b. Type DISM /Online /Cleanup-Image /RestoreHealth and press Enter.

c. Wait for the scan to complete. This may take some time.

d. Restart your computer.

“In this article (https://answers.microsoft.com/thread/b4800bfc-d9ed-403a-82bf-edf2f38c9302), A. User shows the solution to the problem can be solved by following the above steps: “Step 1, Step 2”” You can click on the link for more guidance.

If the steps do not work, Visit this location in your system: C:\Users\USERNAME\AppData\Local\Microsoft\OneDrive (Replace USERNAME with your account username for your system)

• Once in the folder look for a folder with number like 23.169.0813.0001_1
• Open this folder and look for OneDriveSetup.exe
• Double click on it and let it process.
• Once done restart your system and open OneDrive again from start/all apps.

“In this article (https://answers.microsoft.com/thread/da2913db-803f-4376-b075-2b981ddbddbe), Jaspreet.Singh_050. shows the solution to the problem can be solved by following the above steps: “Step 1, Step 2, Step 3…”” You can click on the link for more guidance.

I hope this information helps. If you have any questions, please let me know and I'll be glad to assist you further.

If the reply was helpful, please don’t forget to upvote or accept as an answer, thank you.

Best Regards,

Bobadoye