오피스365 가입하는데 문제가 발생됩니다.

Question

제가 대학생 신분으로 microsoft 오피스 365를 다운받으려 education 가입하려고 하는데

학교전용 이메일과 문자인증까지 완료했지만 스크린샷처럼 계속 문제가 발생되어서 질문드립니다

Answer 1

Hi, SihyeonB

Good day!

Thanks for posting into our community.

According to your description, I'm sorry to hear you're having trouble signing up for Office 365 Education.

We truly understand how frustrating it is. Let's work it together and see if we can figure it out.

First of all, would you please try another browser or using an incognito window and see if it can make any differences.

Second, would you please allow us to double confirm that whether you're using A1 or A3 license?

If you're not clear about A1 or A3, would you please contact your college's IT departments administrator and refer - Microsoft 365 admin center and checking the status of your school's academic eligibility.

The reason for this confirmation is due to Office 365 for education accounts may assigned with different licenses. Here are the differences as below:

Office 365 A1 and A3 are both plans designed for educational institutions, but they offer different features and levels of access.

Here's a comparison:

Office 365 A1

• Cost: Free for educational institutions.
• Access: Web-based access only.
• Applications: Includes online versions of Office apps like Word, Excel, PowerPoint, and OneNote.
• Services: Provides access to Microsoft Teams, OneDrive, and other collaboration tools.
• Storage: 1 TB of OneDrive storage per user.
• Email: Includes Exchange Online for email and calendaring.

Office 365 A3

• Cost: Paid subscription (usually offered at a discounted rate for educational institutions).
• Access: Both web-based and desktop versions of Office apps.
• Applications: Full versions of Office apps like Word, Excel, PowerPoint, OneNote, and Access.
• Services: Includes all services in A1 plus additional features like advanced security and compliance tools.
• Storage: 1 TB of OneDrive storage per user, with the possibility of unlimited storage.
• Email: Includes Exchange Online with more advanced features.
• Additional Features: Advanced analytics with Power BI, and additional management tools for IT administrators.

In summary, Office 365 A1 is a great option if you need basic access to Office apps and services online, while Office 365 A3 provides more comprehensive access, including desktop applications and additional features for a more robust experience. Ref- Verify eligibility for Microsoft 365 Education subscriptions.

• Note: Please understand that our initial reply may not always immediately resolve the issue. However, with your help and more detailed information, we can work together to find a solution.

Thanks for your precious time and your understanding would be highly appreciated.

Hope you all the best!