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Microsoft 365 및 Office | 구독, 계정, 청구 | 기업용 | 기타
사용자가 구독, 계정 설정 및 청구 정보를 관리하는 데 도움이 되는 Microsoft 365 기능입니다.
Hi, Kim Jae Hwan 2
Good day!
Thank you for posting to Microsoft Community. We are glad to assist you!
According to your description, it sounds like you're encountering a login issue with your Microsoft account.
The error tag 62ubh and error code 0 are often associated with profile or authentication issues.
Before troubleshooting this given issue, would you please allow us to collect some detailed information from as below:
- Are you using a Microsoft 365 business account(@xxx.onmicrosoft.com/@yourdomain.com) or a personal account (ending in outlook.com/hotmail.com/live.com/msn.com) or another third-party POP/IMAP account?
- Could you please capture a detailed screenshot with us and send it in Private Message? Thanks for your understanding!
To view private messages please see the steps below:
- Click the account you logged in in the up-right corner - My profile - View private messages to reply.
Please be kindly to understand that it is really important to us to collect the above information in case of giving wrong suggestions.
Once we received your new updates, we will assisting you further in here. Thanks for your understanding in advance!
Hope you all the best and looking forward to your new updates!
Sincerely,
Alex | Microsoft Community Moderator.