hotmail.com 내프로필->사용자 정보에서전화번호를 추가 하려고하는데 안됩니다.

Question

www.hotmail.com 로그인 후에 https://account.microsoft.com/profile/ -> 상단위에 전화번호추가(예전에 입력한 전화번호가 다름)를 하려고 하는데 (https://account.microsoft.com/account-checkup?uaid=292ced0644c7b5127813396c4fa66b29&cv=YdVfOnsCMUSzetAI.18.25&client_id=4831683A&client_flight=cmmxntmn2zi&launchMethod=messageBarCtaClick&mkt=ko-KR&origin=AMC_Profile&ru=https%3A%2F%2Faccount.microsoft.com%2Fprofile%2F )에서 "지금추가" 버튼을 누르면 -> 코드번호를 보내라는 화면이 팝업되어 코드를 보내기 위하여 다음메일아이디를 입력하면(******@daum.net https://login.live.com/login.srf?wa=wsignin1.0&rpsnv=175&ct=1753935771&rver=7.5.2156.0&wp=SA_20MIN&wreply=https%3A%2F%2Faccount.live.com%2Fproofs%2Fcheckup%2Fphone%3Fuaid%3D292ced0644c7b5127813396c4fa66b29%26cv%3DYdVfOnsCMUSzetAI.18.25%26client_id%3D4831683A%26client_flight%3Dcmmxntmn2zi%26ru%3Dhttps%253A%252F%252Faccount.microsoft.com%252Fprofile%252F%253Fclient_flight%253Dcmmxntmn2zi%26mkt%3Dko-KR%26origin%3DAMC_Profile%26launchMethod%3DmessageBarCtaClick%26renderMode%3Dundefined%26sru%3Dhttps%253A%252F%252Faccount.microsoft.com%252Faccount-checkup%253Fuaid%253D292ced0644c7b5127813396c4fa66b29%2526cv%253DYdVfOnsCMUSzetAI.18.25%2526client_id%253D4831683A%2526client_flight%253Dcmmxntmn2zi%2526launchMethod%253DmessageBarCtaClick%2526mkt%253Dko-KR%2526origin%253DAMC_Profile%2526ru%253Dhttps%25253A%25252F%25252Faccount.microsoft.com%25252Fprofile%25252F&lc=1033&id=38936&mkt=ko-KR&uaid=292ced0644c7b5127813396c4fa66b29&client_flight=cmmxntmn2zi) 다음메일아이디에서 코드가 수신이 안됩니다. 다음메일 고객담당자는 hotmail.com에 문의를 하라고 합니다. 그러나 www.hotmail.com으로 로그인을 한 후에 ******@daum.net으로 메일을 보내면 정상적으로 메일이 전송은 됩니다. 사용자정보를 최신것으로 정확하게 입력이 불가능한 상태 입니다.

비밀번호 분실후 복구할때 코드번호 전송후 다음메일에서 코드 수신 메일이 안오는현상이랑 똑같음!!

Answer 1

Hi there,

I’m Cherrelyn, and I’m here to help.

If you're not receiving verification codes at your Daum.net email when trying to add or update your phone number in your Microsoft profile, the issue may be with how Microsoft's system communicates with Daum's mail server. Since normal emails from Hotmail are received but security codes are not, it's possible those verification emails are being blocked or delayed by Daum’s filtering system.

Please try these suggestion:

• Check your Spam/Junk or Blocked folders in Daum Mail.
• Add ******@account.microsoft.com to your safe sender list in Daum.
• Wait a few hours and try the process again, as delivery can sometimes be delayed.
• If it still fails, consider using a different recovery email temporarily (like Gmail or Outlook) to update your phone number.

I hope this helps, and if you have any questions, feel free to reply to this post.

Warm regards,

Cherrelyn