계정을 못찾겠는데 구독 취소하고싶어요

Question

계정을 아무리 찾아도 못 찾겠고 돈이 주기적으로 계속 빠지는데 구독 취소해주세요.

제가 가진 계정 싹 다 구독 취소해서 돈 더이상 빠져나가지 않게 해주세요.

Answer 1

Hi,

Log in to all of your Microsoft accounts and check if you can see the charges there. https://account.microsoft.com/services/microsoft365/billing

If not, have you asked a family member if they may have used your card in the past?

You can refer to this article: 'How to investigate a billing charge from Microsoft.' https://support.microsoft.com/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

If you can't find it, it's possible that your credit card has been compromised. In this case, you’ll need to contact your bank to open a dispute ticket. Your bank should block the charges and may issue you a new card to prevent further charges.