마이크로소프트에서 계좌로 돈이 계속 나가는데, 어디서 나가는지 모르겠습니다. 구독취소원한다

Question

마이크로소프트에서 계좌로 돈이 계속 나가는데, 어디서 나가는지 모르겠습니다. 구독취소원한다

꽤 오랜시간 계좌로 하나은행 42891039581707 계좌에서 12733원이 빠져나가고 있다.

어느 계정인지와, 뭐가 빠져나가는지, 그리고 구독이 있다면 구독 취소및 환불을 원한다.

Answer 1

Hi,

Please note that here in the Microsoft Q&A forum, we are fellow users and do not have account access.

Log in to all of your Microsoft accounts and check if you can see the charges there.

https://account.microsoft.com/services

If not, have you asked a family member if they may have used your card in the past?

You can refer to this article: 'How to investigate a billing charge from Microsoft.'

https://support.microsoft.com/ko-kr/account-billing/how-to-investigate-a-billing-charge-from-microsoft-398c5328-364c-d5e4-ea8f-f5ad60562a93

If you can’t find the source of the charge, it’s possible that your credit card has been compromised. In this case, you should contact your bank immediately to open a dispute ticket, request an investigation, and, if necessary, have your card blocked and replaced to prevent further unauthorized charges.