onedrive problem

Question

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Answer 1

Hi,I see your files were lost. Were they present locally on the drive?

If so, did you try recovering the files using a local backup you have? You can also try Recuva and see if that helps.

Additionally, while Onedrive is open in a browser tab, consider opening this link:

https://go.microsoft.com/fwlink/p/?LinkId=528676

This link would go through a Onedrive support specialist who would tell you if the data can be recovered or not.

I’m eager to hear back and work together to find a solution.