윈도우 11 환불 문의합니다

Question

윈도우 11을 구매했습니다 금액을 확인하지 못하고 결제 버튼을 눌렀는데 바로 구매가 되었습니다 주문 내역 에서 환불 방법이 존재하지 않아서 문의 남깁니다

Answer 1

Hi, good day!

I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your refund.

Please visit the link below to contact customer support live chat.

https://support.microsoft.com/contactus/

Make sure to sign in your Microsoft Account

Select the product you need help with

Click "Get Home support" then describe your issue

Click "Contact Support" tab above

Reselect the product you need help with.

Select "Billing and Payment updates" then click Confirm

Click "Chat with a support agent in your web browser"

Confirm your email then click Confirm

You can also try to contact Microsoft Store Customer service phone numbers

https://support.microsoft.com/account-billing/help-with-microsoft-store-purchases-4f615f2a-6bbd-fd69-6695-ae213d63eef0