Microsoft Edge 프로필을 해킹당했습니다.

Question

Microsoft Edge 프로필 로그인하여 동기화를 누르면 처음 보는 이메일로 암호 코드를 전송하려고 합니다.

근데 홈페이지는 정상적으로 로그인이 가능하고 Microsoft Edge 프로필만 로그인이 불가능합니다. 복구 신청을 해봐도 문제가 없는 이메일로 나오는 상황입니다. 혹시 해결 방법이 있을까요?

Answer 1

Hello, thank you for reaching out to Microsoft Q&A.

Open an incognito tab on Edge or in another web browser and sign in with your Microsoft account (The account you signed in on Edge)-

https://account.live.com/proofs/Manage

See if you can sign in to this page successfully.

If you see another recovery email address during the sign-in that you don't recognize, it is possible that your account might be compromised.

You will need to select 'I don't have any of these methods' if your previous security methods were deleted and replaced with a new one.

If you’re able to sign in successfully using the link above, please let me know. We can then try repairing the Edge browser rather than making any changes to your account.

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