365 구독 관련 환불 취소 건

Question

2026년 4월 5일 [Microsoft 365 Basic](https://www.microsoft.com/ko-kr/store/p/microsoft-365-basic/cfq7ttc0ktxs/0009"Microsoft 365 Basic") 구매 후

2026년 4월 16일 [Microsoft 365 Personal](https://www.microsoft.com/ko-kr/store/p/microsoft-365-personal/cfq7ttc0k5bf/007q"Microsoft 365 Personal") 추가 구매하였는데요

베이직 환불이 가능할까요?

Answer 1

Please go to https://account.live.com

Sign into your Microsoft account. Then go to Services. Click on Manage for the subscription plan you want to cancel.

Then, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help with refund request.