마인크래프트 구매 환불 문의

Question

구매 하고 PC로 구동해보니 오래된 PC여서 구동이 불가능 해서 환불하려 찾아봤는데요.

구매 내역에 환불 버튼이 없는데 아예 환불 불가능한가요?

Answer 1

Hi, good day!

I'm sorry, this is just a Community Forum, and we do not have access to your account. Because this request may require sensitive personal information, it is best to contact Microsoft to process your refund.

Please visit the link below to contact customer support live chat.

https://support.microsoft.com/contactus/

Make sure to sign in your Microsoft Account

Select the product you need help with

Click "Get Home support" then describe your issue

Click "Contact Support" tab above

Reselect the product you need help with.

Select "Billing and Account Profile questions" then click Confirm

Click "Chat with a support agent in your web browser"

Confirm your email then click Confirm