OneDrive 를 태블릿으로 이용시 검색이 잘 안됩니다

Question

PC에서는 OneDrive 사용시 검색이 잘 됩니다만, 태블릿에서 같은 폴더 내에 검색을 하면 검색이 잘 안 걸려 나옵니다.

연도별로 정리된 상위 폴더가 있고, 그 아래에 업체별 내역이 있습니다.

다른 연도에 같은 업체명이 있는 경우도 있지만, 업체명 앞뒤로 넘버링, 현장명 등의 다른 문구도 있어서 파일명이 동일하지는 않습니다.

2026년도 폴더 안에서 업체명을 검색했는데 2026폴더에 있을 파일은 나오지 않고, 오히려 2023년도에 있는 파일이 나온다던지. 그런식으로 검색에서 문제를 겪고 있습니다. 그 상위에서 전체를 검색해도 총 10개이상 나와야 할 파일중에 2개정도 겨우 나오는 식입니다.

PC는 사실 기존 쓰는 일반 폴더와 동일한 상태라 다를 바가 없습니다. 태블릿에서만 문제가 발생합니다.

Answer 1

Hi there!

Just to confirm, have you also tried checking via the https://onedrive.live.com webpage to see if there are no issues finding the file on the web version? If the files on your PC are completely synced, it should all show on the web as well and the problem could be on the OneDrive on your android device only.

Unlike the Windows File Explorer experience on a PC, the OneDrive mobile app may rely on indexed search results, which can sometimes be incomplete or prioritize results differently.

Here are a few things you can try in the meantime:

1. Verify that the files have finished syncing
   • Open the OneDrive app and allow it to complete synchronization before searching.
   • If files or folders were recently added or renamed, it may take some time for the search index to update.
2. Try different search keywords
   • If file names contain prefixes, suffixes, numbers, or site names, try searching using a more unique part of the file name.
   • The mobile app's search may not return every partial match in the same way as Windows Explorer.
3. Refresh the OneDrive app
   • Sign out of the OneDrive app on android, then sign back in.
   • Alternatively, clear the app cache (if your device provides this option) or reinstall the app to rebuild the local cache.
4. Update the OneDrive app
   • Make sure you're using the latest version of OneDrive from your device's app store.
5. Search from the OneDrive website
   • As a comparison, sign in to OneDrive through a web browser on the tablet and perform the same search. If the website returns all expected files while the app does not, the issue is likely specific to the mobile app rather than your files.

For more information, you can also refer to Microsoft's support page:
https://support.microsoft.com/ko-kr/onedrive/troubleshoot-onedrive-mobile-app-problems

-