자동결제 환불하고 싶습니다

Question

자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다. 자동결제 환불하고 싶습니다.

Answer 1

Hello

If this was a direct purchase from Microsoft,

This is a public forum, so for your privacy and security, we can’t help with billing issues here. Also, no one in this forum has access to your account or payment information.

To get help, open the "Get Help" app on your computer (just search for it in the Start menu). or go to https://support.microsoft.com/contactus, Type "Billing" and press Enter. On the next screen, click "Contact support" at the bottom of the page, then choose "Microsoft 365" > "Manage my subscription". You’ll then see the option to chat with a Microsoft support agent who has access to your account to help review the issue.

==========

If it was purchased on your iOS via Apple App Store, you need to request it from Apple, not Microsoft, because the payment processed via Apple.

Microsoft explains it here:

https://support.microsoft.com/account-billing/how-to-get-a-refund-on-a-microsoft-subscription-67dca30b-b323-44d5-acc2-e02f9902c472

Apple's refund request instruction is here: https://support.apple.com/118223