Past Due Applications Not Installing in SCCM 2012

Jim Riekse and I recently collaborated on a solution to an issue involving newly imaged workstations installing applications via CM 2012. The problem seems to occur on applications targeted at the client that have passed their deadline for installation. In the Software Center on the client the applications show a status of “Past due – will be installed” but they never actually install. The DCMAgent.log shows the following applicable entries which imply a successful install even though nothing gets installed.

PopulateCIsFromAssignment: past deadline, set CCM_CONTENT_WF_DEADLINE_DOWNLOAD flag, 0x10000a
CDCMAgentJob::HandleEvent(Event=Transition, CurrentState=Success)

Jim identified two workarounds for this issue:

1. Within the CM 2012 console, change each application scheduled or deadline time
2. Manually go to each computer's Software Center and click the Install button for the applications that are 'past due'

Both of these workarounds require a significant amount of time to implement, especially if there are a lot of new machines and applications being deployed. We decided it would be best to automate a solution. We came up with a PowerShell script that can be scheduled to run on a regular basis. The script connects to a site server and loops through every deployment with a deadline and increments it by one minute IF the deadline occurs in the past. Simply run this script on a machine that has the CM 2012 SP1 console installed and specify a site code that you have connected to in the past with that console.

Syntax

.\IncrementCMDeploymentStartTime.ps1 –SiteCode <EnterYourSiteCode>

Example: .\IncrementCMDeploymentStartTime.ps1 –SiteCode CAS

Code

 Param(            
    [parameter(Mandatory=$true)]            
    $SiteCode
    )

Write-Host "SCCM 2012 SP1 Deadline Time Increment Script"
Write-Host "Version 1.0"
Write-Host "Parameters"
Write-Host "  SiteCode: "$SiteCode -ForegroundColor Green

function GetCMSiteConnection
{
  param ($siteCode)

  $CMModulePath = Join-Path -Path (Split-Path -Path "${Env:SMS_ADMIN_UI_PATH}" -ErrorAction Stop) -ChildPath "ConfigurationManager.psd1"
  Import-Module $CMModulePath -ErrorAction Stop
  $CMProvider = Get-PSDrive -PSProvider CMSite -Name $siteCode -ErrorAction Stop
  CD "$($CMProvider.SiteCode):\"
  return $CMProvider
}

#Main

#Connect to SCCM, must have SCCM Admin Console installed for this to work
#If this fails then connect with the console to the site you want to use, then open PowerShell from that console
$CM = GetCMSiteConnection -siteCode $SiteCode
Write-Host "Connected to:" $CM.SiteServer
Write-Host 
Write-Host "---Updating Deployments---"

foreach ($Deployment in (Get-CMDeployment))
{
  if (($Deployment.EnforcementDeadline -lt (Get-Date).ToUniversalTime()) -and ($Deployment.EnforcementDeadline -ne $null))
  {
    Set-CMApplicationDeployment -Application (Get-CMApplication -Id $Deployment.CI_ID) -CollectionName $Deployment.CollectionName -DeadlineDate ($Deployment.EnforcementDeadline).AddMinutes(1) -DeadlineTime ($Deployment.EnforcementDeadline).AddMinutes(1)
    Write-Host "  "$Deployment.AssignmentID"CI Deadline Updated" -ForegroundColor Green
  }
  else
  {
    Write-Host "  "$Deployment.AssignmentID"CI Skipped, deadline time occurs in the future or not specified" -ForegroundColor Red
  }
}

IncrementCMDeploymentStartTime.renametops1

Comments

• Anonymous
  February 08, 2014
  Is this considered a bug that will eventually be repaired by Microsoft?  Do you know if this still happens in 2012 R2?

• Anonymous
  February 10, 2014
  Hi Paul. In this situation I was simply asked to assist with the scripting side of things and wasn't involved in the troubleshooting, but I did get an update on the issue from Jim Riekse: Symptoms: On one of these clients that will not trigger queued applications after an OSD Windows 7 x64 imaging task sequence, the CIStateStore.log file has the following error for a selected application that is not triggering: ‘(CIEvalState changed: Idle --> EvaluationFailure)’ Using the console to run the Application infrastructure errors report for the same selected application on this client will show the error ‘CI Version Info Timed Out’. Resolution: The root cause of the issue were applications with an incorrect revision number within any of the task sequences targeted to a machine. I was able to show this on a workstation that had applications messages in Software Center stating ‘Past due – will be installed’ by removing all task sequence deployments to that machine and watching as the applications would start to install. To further prove this theory, I updated all the applications in a task sequence, deployed it to a workstation, and verified that the applications installed successfully after the task sequence completed. With this theory proved, I updated the applications in all the active task sequences. With this done, the missing application state messages within the console’s MonitoringDeployments node started reappearing. Two days after the application revisions were updated for the task sequences approximately 85% of the application state messages had reappeared. Note that the workarounds I had used previously of either launching the applications manually within Software Center (which always worked) or incrementing the scheduled time on selected application deployments (which sometimes worked) may have been successful since in these cases only a selected set of applications were evaluated (versus evaluation of the all the applications in the client policy which would fail to trigger application installations and appears to have returned errors for applications that were previously installed).

• Anonymous
  January 02, 2015
  Think you could update the script to show the actual deployment that is either in the future or not set instead of its CID?

• Anonymous
  January 03, 2015
  Hi Chuck, I wrote this script to help troubleshoot a specific scenario so I don't plan on doing any additional updates to it at this point.