Account Protection, Baby!
So, here I am calling up my credit card company to have my address changed (well, I tried online, and failed to login for some reason). After changing the address, she goes: “do you want to add account protection to your card?”
Me: “Yes, most definitely.”
She: “That will be $12.50 per month charged on your card.”
Me: “Hold on, I want the account protection, and I feel that's something you should provide for your customers without charging them”.
She: “So, is it about the money? If you make money, can't you spend around 40 cents per day to protect it?”
Me: “Your bank's networth is in billions. Can't they spend 42 cents for me to protect my account as a nice gesture of me doing business with them?”
She: “I understand you don't want the protection then!”
Comments
Anonymous
July 13, 2004
I'm surprised you even went there. I mean, what exactly do they mean by account protection? It's a scam, just like extended warranties.Anonymous
July 13, 2004
Isn't it funny how certain organizations can try selling you something they should already provide for free. Case-in-point, look at telephone companies - they are selling a service to keep your number unlisted, yet you still receive unsolicited phone calls.Anonymous
July 13, 2004
It sounds like the credit card company is becoming so bold that they aren't sensitive to the fact that asking for "Protection Money" makes them sound like they are part of the mob...Anonymous
July 13, 2004
I think you forgot part:
She: “Having customers like you pay us an extra 42 cents per day has sure helped us reach our current net worth”Anonymous
July 13, 2004
The comment has been removedAnonymous
July 13, 2004
In the states, anyways, federal laws already protect your account. Specifics aside, you aren't responsible for more than the first $50 of any fradulant charges.Anonymous
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