Microsoft Dynamics 365 resource guide to Field Service and Project Service Automation
Our Dynamics 365 Partner community focus this month is on Microsoft Dynamics 365 for Field Service and Microsoft Dynamics 365 for Project Service Automation, business apps that can help improve customer satisfaction and efficiencies for our shared customers.
I've compiled this resource guide to help you continue to learn about these products and capitalize on the opportunity.
Online content
Microsoft Dynamics 365 Field Service
- Field Service resources
- How Field Service can boost revenue
- Field Service customer success stories
- Connected Field Service
- Connected Field Services architecture
Microsoft Dynamics 365 Project Service Automation
- Project Service Automation resources
- Project Service Automation overview
- Project Service Automation video playlist
- Power BI Solution Template for Dynamics 365 for Project Service Automation (sample report, demo, and installation)
Dynamics Learning Portal Training
Access to the courses below requires a subscription to the Dynamics Learning Portal. You can get a 90-day trial here.
Field Service
Watch on demand
- Microsoft Dynamics 365 for Field Service – Sales: Three hours of training to help you understand the opportunity, scoping, and closing deals
- Identifying Challenges in Field Service: Common Challenges to pitch Field Service
- Microsoft Dynamics 365 for Field Service – Technical: Eight hours of technical training on all aspects of implementation
- Course: 81065AE: Microsoft Dynamics 365 for Field Service
Workshop
Connected Field Service
- On Demand: Microsoft Dynamics 365 - Connected Field Service (Technical Blitz video)
Project Service Automation
Watch on demand
- Microsoft Dynamics 365 for Project Service – Sales: 2.5 hours of training to help you understand how to sell and demo
- Microsoft Dynamics 365 for Project Service – Technical: Ten hours of technical training covering implementation
Workshop
- Dynamics 365 Project Service Automation for Presales
- April 3-6: Dynamics 365 Project Service Automation for Presales
March 2017 Dynamics 365 Partner call: Field Service and Project Service Automation
https://youtu.be/4zYkNPn95yI?list=PLz7jPMmpNrjkdBpoOQBdDR4oVvYDdNawl