Integration with Dynamics 365 Supply Chain Management

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Important

This content is archived and is not being updated. For the latest documentation, see Microsoft Dynamics 365 product documentation. For the latest release plans, see Dynamics 365 and Microsoft Power Platform release plans.

Enabled for Public preview Early access General availability
Users by admins, makers, or analysts - - Oct 23, 2020

Business value

When technicians are conducting a service call, they often need to create purchase orders to order parts for their customers. This feature integrates Field Service with Dynamics 365 Supply Chain Management purchase orders to make it more seamless for technicians to purchase parts and increase first-time fix rates.

Feature details

With this feature, technicians using Field Service can easily and seamlessly initiate purchase orders that flow into Dynamics 365 Supply Chain Management without switching apps or initiating manual workflows outside of Dynamics 365.

Note

This feature is available in Unified Interface only.