CloseIncidentRequest 클래스

아티클
07/17/2015

Contains the data that is needed to close an incident (case).

네임스페이스: Microsoft.Crm.Sdk.Messages
어셈블리: Microsoft.Crm.Sdk.Proxy(Microsoft.Crm.Sdk.Proxy.dll에 있음)

구문

‘선언
<DataContractAttribute(Namespace:="https://schemas.microsoft.com/crm/2011/Contracts")> _
Public NotInheritable Class CloseIncidentRequest
    Inherits OrganizationRequest

[DataContractAttribute(Namespace="https://schemas.microsoft.com/crm/2011/Contracts")] 
public sealed class CloseIncidentRequest : OrganizationRequest

예제

The following example shows how to use this message. For this sample to work correctly, you must be connected to the server to get an IOrganizationService interface. For the complete sample, see the link later in this topic.

// First close the Incident

// Create resolution for the closing incident
IncidentResolution resolution = new IncidentResolution
{
    Subject = "Case Closed",
};

resolution.IncidentId = caseReference;

// Create the request to close the incident, and set its resolution to the 
// resolution created above
CloseIncidentRequest closeRequest = new CloseIncidentRequest();
closeRequest.IncidentResolution = resolution;

// Set the requested new status for the closed Incident
closeRequest.Status = 
    new OptionSetValue((int)incident_statuscode.ProblemSolved);

// Execute the close request
CloseIncidentResponse closeResponse = 
    (CloseIncidentResponse)_serviceProxy.Execute(closeRequest);

//Check if the incident was successfully closed
Incident incident = _serviceProxy.Retrieve(Incident.EntityLogicalName, 
    _caseIncidentId, new ColumnSet(allColumns: true)).ToEntity<Incident>();

if (incident.StateCode.HasValue && 
    incident.StateCode == IncidentState.Resolved)
{
    Console.WriteLine("The incident was closed out as Resolved.");
}
else
{
    Console.WriteLine("The incident's state was not changed.");
}

설명

Message Availability

이 메시지는 호출자가 서버에 연결되어 있는지 아니면 오프라인인지에 관계없이 작동합니다.

Usage

Pass an instance of this class to the Execute method, which returns an instance of the CloseIncidentResponse class.

Privileges and Access Rights

To perform this action, the caller must have privileges on the Incident entity.

For a complete list of the required privileges, see CloseIncident Privileges.

상속 계층

System.Object
Microsoft.Xrm.Sdk.OrganizationRequest
Microsoft.Crm.Sdk.Messages.CloseIncidentRequest

스레드 보안

이 형식의 공용 정적(Visual Basic에서는 Shared) 구성원은 스레드로부터 안전합니다. 인스턴스 구성원은 스레드로부터 안전하지 않을 수 있습니다.

플랫폼

Development Platforms

The .NET Framework does not support all versions of every platform. For a list of the supported versions, see System Requirements.

Target Platforms

Windows Server 2008,Windows Server 2012,Windows 7

Change History

참고 항목

참조

CloseIncidentRequest 구성원
Microsoft.Crm.Sdk.Messages 네임스페이스
CloseIncidentResponse

기타 리소스

CloseIncident Privileges
Sample: Validate Record State and Set State of the Record
How Role-Based Security Can Be Used to Control Access to Entities In CRM
How Instance-Based Security Can Be Used to Control Access to Entity Instances (Records) In CRM

다음을 통해 공유