Summary
In this module, you explored how instructions, knowledge sources, and testing shape the behavior of an agent powered by the Microsoft Copilot harness. You learned how to:
- Define an agent's audience, purpose, supported outcomes, and boundaries.
- Write instructions for role, behavior, grounding, tone, clarification, and escalation.
- Add file and website knowledge sources.
- Align agent details, a greeting, and suggested prompts with the agent's scope.
- Establish baseline behavior in Preview.
- Refine instructions and rerun tests after observing a failure.
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Note
We recognize that different people like to learn in different ways. You can choose to complete this module in video-based format or you can read the content as text and images. The text contains greater detail than the videos, so in some cases you might want to refer to it as supplemental material to the video presentation.