Entitlement table/entity reference (Microsoft Dynamics 365 Customer Service)

Defines the amount and type of support a customer should receive.

Note

The Microsoft Dynamics 365 Customer Service Entitlement table extends the Microsoft Dynamics 365 Entitlement table.

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• entitlement_msdyn_bookingalerts
• entitlement_msdyn_ocoutboundmessages
• entitlement_msdyn_ocvoicemails

entitlement_msdyn_bookingalerts

Many-To-One Relationship: msdyn_bookingalert entitlement_msdyn_bookingalerts

Property	Value
ReferencingEntity	msdyn_bookingalert
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	entitlement_msdyn_bookingalerts
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

entitlement_msdyn_ocoutboundmessages

Many-To-One Relationship: msdyn_ocoutboundmessage entitlement_msdyn_ocoutboundmessages

Property	Value
ReferencingEntity	msdyn_ocoutboundmessage
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	entitlement_msdyn_ocoutboundmessages
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

entitlement_msdyn_ocvoicemails

Many-To-One Relationship: msdyn_ocvoicemail entitlement_msdyn_ocvoicemails

Property	Value
ReferencingEntity	msdyn_ocvoicemail
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	entitlement_msdyn_ocvoicemails
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

See also

Dataverse table/entity reference
Dataverse Web API Reference