Case (Incident) table/entity reference (Microsoft Dynamics 365 Customer Service)

Service request case associated with a contract.

Note

The Microsoft Dynamics 365 Customer Service Case (Incident) table extends the Microsoft Dynamics 365 Case (Incident) table.

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• incident_msdyn_bookingalerts
• incident_msdyn_ocoutboundmessages
• incident_msdyn_ocvoicemails

incident_msdyn_bookingalerts

Many-To-One Relationship: msdyn_bookingalert incident_msdyn_bookingalerts

Property	Value
ReferencingEntity	msdyn_bookingalert
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	incident_msdyn_bookingalerts
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

incident_msdyn_ocoutboundmessages

Many-To-One Relationship: msdyn_ocoutboundmessage incident_msdyn_ocoutboundmessages

Property	Value
ReferencingEntity	msdyn_ocoutboundmessage
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	incident_msdyn_ocoutboundmessages
IsCustomizable	False
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

incident_msdyn_ocvoicemails

Many-To-One Relationship: msdyn_ocvoicemail incident_msdyn_ocvoicemails

Property	Value
ReferencingEntity	msdyn_ocvoicemail
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	incident_msdyn_ocvoicemails
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: CRMActivity.RetrieveByObject ViewId: 00000000-0000-0000-00aa-000010001903

See also

Dataverse table/entity reference
Dataverse Web API Reference