Deploy the New Outlook for Windows on Virtualized Desktop Infrastructure
Article
This article outlines the requirements, limitations, and deployment guidance for using the new Outlook for Windows in virtualized desktop infrastructure environments.
Requirements
Requirement
Version
Windows
- Windows 10.0.17763.0 (1809) or later - Windows Server 2022 (20348.2402) or later
Windows Server 2019 and Windows Server 2016 are not supported.
To avoid startup issues, add these processes to the exclusion list in your antivirus software:
olk.exe
olkPushNotificationBackgroundTask.exe
xpdAgent.exe
relaunchNativeHost.exe
Alternatively, add these processes to the allowlist in your data loss prevention (DLP) software. For specific instructions, contact your DLP software provider.
Virtualization Provider Requirements
The following sections outline the requirements for virtualization providers that support the new Outlook for Windows.
Azure Virtual Desktop and Windows 365
The following minimum versions are required for the new Outlook for Windows:
Remote Desktop Client for Windows: 1.2.2606
Remote Desktop Client for Mac: 10.7.7
Citrix Virtual Apps and Desktops and Citrix DaaS Requirements
The following sections describe the requirements for Citrix Workspace App and Citrix Virtual Delivery Agent (VDA) to support the new Outlook for Windows.
Citrix Workspace App
Windows 2203 LTSR (and any CU)
Windows 2302 CR
Citrix Virtual Delivery Agent (VDA)
2203 LTSR (and any CU)
2212 CR
1912 CU6 (latest CU recommended; note that App Sharing is not supported on 1912)
VMware Horizon and Workspace ONE Requirements
The following minimum version is required for the new Outlook for Windows:
Horizon 8 2111 ESB (8.4)
Deploy the New Outlook for Windows
Note
The new Outlook for Windows is installed as part of Windows, starting with Windows 11, version 24H2.
To deploy the new Outlook for Windows:
Download the .exe installer.
Use a distribution method such as Intune, Microsoft Endpoint Configuration Manager, Group Policy, or a non-Microsoft tool to distribute the installer.
If AllowAllTrustedApps is disabled, the new Outlook app installation fails. This issue was fixed in the October cumulative update KB5031455 for Windows 11 and Windows 10. If this update is unavailable, the November security update includes the fix.
For non-persistent VDI environments, FSLogix does not support roaming user data in the new Outlook for Windows.
Install Location
The MSIX installer installs the new Outlook app in the WindowsApps folder. This location provides enhanced protection against attacks that attempt to alter the Outlook app installation.
The folder name where the new Outlook app is installed changes with each version update. It starts with Microsoft.OutlookForWindows_, ends with _8wekyb3d8bbwe, and includes the version number and machine architecture. For example: Microsoft.OutlookForWindows_1.2024.717.400_x64_8wekyb3d8bbwe.
To find the current version's install location, run the following PowerShell command: