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This article is for people who set password expiration policy for a business, school, or nonprofit. You can let people use the self-service password reset tool so you don't have to reset passwords for them. Less work for you!
To complete these steps, you must be a password administrator.
Before you begin
Self-service password reset is included with any Microsoft 365 business, education, or nonprofit paid plan. It doesn't work with Microsoft 365 trial.
Self-service password reset uses Azure. There's no extra charge to turn on self-service password reset.
If you're using Active Directory on premises, you can set up self-service password reset, but it requires a paid subscription to Microsoft Entra ID P1 or P2.
Watch: Let users reset their own passwords
Check out this video and others on our YouTube channel.
Steps: Let people reset their own passwords
In the Microsoft 365 admin center, in the left navigation pane, select Settings > Org settings, and then select the Security & privacy tab. (Or, use this link to open that tab: Security & privacy).
Select Self-service password reset, and then select Go to the Azure portal to turn on self-service password reset.
This option takes you to the Password reset page in the Microsoft Entra admin center.
On the Password reset | Properties page, select an option, such as All or Selected.
If you choose Selected, specify groups to enable self-service password reset.
Select Save.
To specify authentication methods for users, see Manage authentication methods for Microsoft Entra ID.
