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Buy and manage add-ons in the Microsoft 365 admin center

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Many Microsoft business plans have add-ons that you can buy for your subscriptions. Add-ons provide more features to enhance your subscription's capabilities. You buy and manage add-ons in the Microsoft 365 admin center.

This article only applies to customers with a Microsoft Online Subscription Agreement (MOSA) billing account type. If you have a Microsoft Customer Agreement (MCA) billing account type, you can buy add-ons the same as any other product on the Products and services page. To learn how to do this, see Buy a different subscription. Find out what type of billing account you have..

Before you begin

You must be at least a Billing Administrator to do the steps described in this article. For more information, see About admin roles.

Note

If you're the person who signed up for the subscription, you're automatically a Billing Administrator.

Types of add-ons

There are two types of add-ons:

  1. Traditional add-ons are linked to a specific subscription. If you cancel the subscription, the associated add-on is also canceled.
  2. Standalone add-on subscriptions appear as a separate subscription on the Your products page and have their own expiration date. Unlike traditional add-ons, standalone add-on subscriptions aren't linked to a specific subscription. You manage a standalone add-on subscription the same way that you manage any other subscription.

Buy an add-on

When you look for an add-on to buy, the list only includes add-ons that are available to you. This list is based on your active subscriptions, and any other add-ons that you already have. If an add-on isn't on the list, it's not available to buy.

  1. Go to the Microsoft 365 admin center.
    • If you’re using the Simplified view, select Billing.
    • If you’re using the Dashboard view, go to the Billing > Your products page.
  2. Select a subscription that you want to buy an add-on for.
  3. On the subscription details page, in the Add-ons section, select Find more add-ons in Purchase services.
  4. Find the add-on that you want to buy, then select Details.
  5. If the add-on must be connected with one of your subscriptions, select a subscription from the drop-down list, then select Connect to subscription, and go to step 7.
  6. Enter the quantity that you want to buy, select a billing frequency, and then select Buy.
  7. On the Checkout page, review your order. You can select a payment method or add a new one.
  8. Select Place order.

Manage an add-on

You manage a standalone add-on subscription the same way that you manage any other subscription – on the Your products page. For example, you can buy or remove licenses, manage recurring billing, and edit or replace payment methods for standalone add-on subscriptions.

To manage a traditional add-on, you go to the subscription that contains it and make your changes there. Use the following steps to manage a traditional add-on.

  1. Go to the Microsoft 365 admin center.
    • If you’re using the Simplified view, select Billing.
    • If you’re using the Dashboard view, go to the Billing > Your products page.
  2. Select the subscription that contains the add-on that you want to update.
  3. On the subscription details page, the Add-ons section lists the add-ons that you bought. Select Manage add-ons.
  4. In the Manage add-ons pane, from the Add-on drop-down list, select the add-on that you want to change.
  5. Make the changes that you want for the add-on, then select Save.

Remove an add-on

To remove a standalone add-on, you cancel the subscription, just like any other subscription, or you can turn off Recurring billing.

You can't remove a traditional add-on. If you want to remove a traditional add-on, contact support.

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