Knowledge in Copilot Studio

Knowledge in Microsoft Copilot Studio allows you to add enterprise data from Power Platform, Dynamics 365 data, and external systems, so your copilots provide relevant information and insights for your end users. In addition, knowledge can be incorporated with Generative answers in copilots. Published copilots that contain knowledge use the configured knowledge sources to ground the published copilot.

Supported knowledge sources

Name	Source	Description	Number of inputs supported in general answers	Authentication
Public Website	External	Searches the query input on Bing, only returns results from provided websites	4 public URLs (for example, microsoft.com)	None
Documents	Internal	Searches documents uploaded to Dataverse, returns results from the document contents	Limited by Dataverse file storage allocation	None
SharePoint	Internal	Connects to a SharePoint URL, uses GraphSearch to return results	4 URLs	Copilot user's Microsoft Entra ID authentication
OneDrive	Internal	Connects to a OneDrive URL, uses GraphSearch to return results	4 URLs	Copilot user's Microsoft Entra ID authentication
Dataverse	Internal	Connects to the connected Dataverse environment and uses retrieval-augmented generative technique in Dataverse to return results	Two Dataverse knowledge sources (and up to 15 tables per knowledge source)	Copilot user's Microsoft Entra ID authentication
Enterprise data via graph connections	Internal	Connects to the connected Dataverse environment and uses retrieval-augmented generative technique in Dataverse to return results	Two per custom copilot	Copilot user's Microsoft Entra ID authentication

Note

Copilot user authentication for information sources means that when a specific user asks a question of the copilot, the copilot only surfaces content for that specific user to access.

Note

Knowledge sources in generative answers don't support external resources, such as Bing Custom Search or internal resources, such as custom data.

Interact with knowledge sources

Knowledge sources can be incorporated into copilots during their initial creation, added after the copilot is created, or added to a generative answers topic node. The following tables describe how you can interact with knowledge sources during these processes.

Knowledge entry points

Knowledge source	Conversational creation	Creation configuration	Post-Creation configuration	Knowledge page	Topics node
Public website	Yes	Yes	Yes	Yes	Yes
SharePoint / OneDrive	Yes	Yes	Yes	Yes	Yes
File Upload	No	Yes	Yes	Yes	Yes
Dataverse	No	Yes	Yes	Yes	Yes
Graph Connectors	No	Yes	Yes	Yes	Yes

Knowledge experiences

Knowledge source	Create	Open/Download	Delete	Edit	Generative answers
Public website	Yes	Yes	Yes	Yes: All - such as Name, Description, Web page link	Yes
SharePoint/OneDrive	Yes	Yes	Yes	Yes: All - such as Name, Description, Web page link	Yes
File Upload	Yes	Yes	Yes	Yes	Yes
Dataverse	Yes: Name, Description, Table Selection, Synonyms, Glossary	No	Yes	Yes	Yes
Graph Connectors	Yes	No	Yes	No	Yes