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Symptoms
In the Microsoft Teams Rooms Pro Management portal, the Bluetooth disabled signal of a Microsoft Teams Rooms device is shown as Unhealthy, and the incident severity value is shown as Warning. Additionally, users might experience the following issue:
When Bluetooth is disabled on the Teams Rooms device at the operating system level, the proximity feature that facilitates the discovery and addition of nearby Teams Rooms to a meeting might be affected.
Note
Incidents that are classified as Warning don't affect the health status that's reported for a device.
Cause
This issue occurs if Bluetooth is turned off at the operating system level on the Teams Rooms device. If Bluetooth has to be disabled, we recommend that you disable it within the Teams Rooms app instead to avoid triggering this event.
Teams Rooms on Windows Resolution
To fix this issue, turn on Bluetooth in Windows settings, as follows:
Select Start > Settings > Bluetooth & devices.
On the Bluetooth & devices page, turn on Bluetooth.
Teams Rooms on Android Resolution
To fix this issue, enable Bluetooth at the operating system level on your device. This is most frequently accomplished using the web management interface for the device.