Nota
L-aċċess għal din il-paġna jeħtieġ l-awtorizzazzjoni. Tista’ tipprova tidħol jew tibdel id-direttorji.
L-aċċess għal din il-paġna jeħtieġ l-awtorizzazzjoni. Tista’ tipprova tibdel id-direttorji.
Data map used in import.
Note
The Microsoft Dynamics 365 Customer Service Data Map (ImportMap) table extends the Microsoft Dynamics 365 Data Map (ImportMap) table.
Customized columns/attributes
Microsoft Dynamics 365 Customer Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.
TargetEntity
Changes from TargetEntity (Microsoft Dataverse)
TargetEntity Choices/Options
| Value | Label |
|---|---|
| 10115 | Flow Session Binary |
| 10116 | ProcessStageParameter |
| 10117 | Saving Rule |
| 10118 | Tag |
| 10119 | Tagged Flow Session |
| 10120 | Tagged Process |
| 10121 | Workflow Metadata |
| 10122 | Work Queue |
| 10123 | Work Queue Item |
| 10124 | Desktop Flow Binary |
| 10125 | Flow Aggregation |
| 10126 | Flow Log |
| 10127 | Flow Run |
| 10128 | Approval Process |
| 10129 | Approval Stage Approval |
| 10130 | Approval Stage Condition |
| 10131 | Approval Stage Intelligent |
| 10132 | Approval Stage Order |
| 10133 | Action Approval Model |
| 10134 | Approval |
| 10135 | Approval Request |
| 10136 | Approval Response |
| 10137 | Approval Step |
| 10138 | Await All Action Approval Model |
| 10139 | Await All Approval Model |
| 10140 | Basic Approval Model Data |
| 10150 | Connection Reference |
| 10151 | Knowledge Source Consumer |
| 10152 | Knowledge Source Profile |
| 10153 | UnstructuredFileSearchEntity |
| 10154 | UnstructuredFileSearchRecord |
| 10155 | UnstructuredFileSearchRecordStatus |
| 10156 | DVFileSearch |
| 10157 | DVFileSearchAttribute |
| 10158 | DVFileSearchEntity |
| 10159 | DVTableSearch |
| 10160 | DVTableSearchAttribute |
| 10161 | DVTableSearchEntity |
| 10162 | AICopilot |
| 10163 | AIPluginAuth |
| 10164 | AI Plugin Conversation Starter |
| 10165 | AI Plugin Conversation Starter Mapping |
| 10166 | AI Plugin Governance |
| 10167 | AI Plugin Governance Extended |
| 10168 | AIPluginOperationResponseTemplate |
| 10169 | AIPluginTitle |
| 10170 | SideloadedAIPlugin |
| 10171 | AIPlugin |
| 10172 | AIPluginExternalSchema |
| 10173 | AIPluginExternalSchemaProperty |
| 10175 | AIPluginOperation |
| 10176 | AIPluginOperationParameter |
| 10177 | AIPluginUserSetting |
| 10179 | AI Configuration Search |
| 10181 | AI Document Template |
| 10182 | AI Event |
| 10183 | AI Model Catalog |
| 10185 | AI Builder Feedback Loop |
| 10186 | AI Form Processing Document |
| 10188 | AI Object Detection Label |
| 10189 | AI Object Detection Bounding Box |
| 10190 | AI Object Detection Image Mapping |
| 10192 | AI Builder Dataset |
| 10193 | AI Builder Dataset File |
| 10194 | AI Builder Dataset Record |
| 10195 | AI Builder Datasets Container |
| 10196 | AI Builder File |
| 10197 | AI Builder File Attached Data |
| 10198 | AI Evaluation Configuration |
| 10199 | AI Evaluation Metric |
| 10200 | AI Evaluation Run |
| 10201 | AI Optimization |
| 10202 | AI Optimization Private Data |
| 10203 | AI Test Case |
| 10204 | AI Test Case Document |
| 10205 | AI Test Case Input |
| 10206 | AI Test Run |
| 10207 | AI Test Run Batch |
| 10208 | Help Page |
| 10209 | Tour |
| 10210 | BotContent |
| 10225 | Comment |
| 10226 | Governance Configuration |
| 10227 | Fabric AISkill |
| 10228 | App Insights Metadata |
| 10229 | Dataflow Connection Reference |
| 10230 | Schedule |
| 10231 | Dataflow Template |
| 10232 | Dataflow DatalakeFolder |
| 10233 | Data Movement Service Request |
| 10234 | Data Movement Service Request Status |
| 10235 | DMS Sync Request |
| 10236 | DMS Sync Status |
| 10237 | Knowledge Asset Configuration |
| 10238 | Module Run Detail |
| 10239 | QnA |
| 10240 | Salesforce Structured Object |
| 10241 | Salesforce Structured QnA Config |
| 10242 | Workflow Action Status |
| 10243 | Allowed MCP Client |
| 10244 | FederatedKnowledgeCitation |
| 10245 | FederatedKnowledgeConfiguration |
| 10246 | FederatedKnowledgeEntityConfiguration |
| 10247 | FederatedKnowledgeMetadataRefresh |
| 10248 | IntelligentMemory |
| 10249 | Knowledge FAQ |
| 10250 | Form Mapping |
| 10251 | Copilot Interactions |
| 10252 | PDF Setting |
| 10253 | Activity File Attachment |
| 10254 | Teams chat |
| 10255 | Service Configuration |
| 10256 | SLA KPI |
| 10257 | Integrated search provider |
| 10258 | Knowledge Management Setting |
| 10259 | Knowledge Federated Article |
| 10260 | Knowledge Federated Article Incident |
| 10261 | Search provider |
| 10262 | Knowledge Article Image |
| 10263 | Knowledge Configuration |
| 10264 | Knowledge Interaction Insight |
| 10265 | Knowledge Search Insight |
| 10266 | Favorite knowledge article |
| 10267 | Knowledge article language setting |
| 10268 | Knowledge Article Attachment |
| 10270 | Knowledge Article Template |
| 10271 | Knowledge search personal filter config |
| 10272 | Knowledge search filter |
| 10274 | msdyn_historicalcaseharvestbatch |
| 10275 | msdyn_historicalcaseharvestrun |
| 10276 | Interim Update Knowledge Article |
| 10277 | Knowledge Article Custom Entity |
| 10278 | Knowledge Harvest Job Record |
| 10279 | Attribute Cluster Config |
| 10280 | Entity Cluster Configuration |
| 10281 | SupportUserTable |
| 10282 | FxExpression |
| 10283 | Function |
| 10284 | Plug-in |
| 10285 | PowerfxRule |
| 10286 | Planner Business Scenario |
| 10287 | Planner Sync Action |
| 10288 | MCPServer |
| 10289 | MCPTool |
| 10290 | ToolingGateway |
| 10291 | ToolingGatewayMCPServer |
| 10292 | Email Address Configuration |
| 10293 | Ms Graph Resource To Subscription |
| 10294 | Virtual Entity Metadata |
| 10295 | Background Operation |
| 10296 | Report Parameter |
| 10297 | MobileOfflineProfileExtension |
| 10298 | MobileOfflineProfileItemFilter |
| 10299 | TeamMobileOfflineProfileMembership |
| 10300 | UserMobileOfflineProfileMembership |
| 10301 | OrganizationDataSyncSubscription |
| 10302 | OrganizationDataSyncSubscriptionEntity |
| 10303 | OrganizationDataSyncSubscriptionFnoTable |
| 10304 | OrganizationDataSyncFnoState |
| 10305 | OrganizationDataSyncState |
| 10306 | ArchiveCleanupInfo |
| 10307 | ArchiveCleanupOperation |
| 10308 | BulkArchiveConfig |
| 10309 | BulkArchiveFailureDetail |
| 10310 | BulkArchiveOperation |
| 10311 | BulkArchiveOperationDetail |
| 10312 | EnableArchivalRequest |
| 10313 | MetadataForArchival |
| 10314 | ReconciliationEntityInfo |
| 10315 | ReconciliationEntityStepInfo |
| 10316 | ReconciliationInfo |
| 10317 | RetentionCleanupInfo |
| 10318 | RetentionCleanupOperation |
| 10319 | RetentionConfig |
| 10320 | RetentionFailureDetail |
| 10321 | RetentionOperation |
| 10322 | RetentionOperationDetail |
| 10323 | RetentionSuccessDetail |
| 10324 | CertificateCredential |
| 10325 | Notification |
| 10326 | User Rating |
| 10329 | Insights Store Virtual Entity |
| 10330 | RoleEditorLayout |
| 10333 | App Action |
| 10334 | App Action Migration |
| 10335 | App Action Rule |
| 10338 | Card |
| 10339 | Card State Item |
| 10342 | Entity link chat configuration |
| 10343 | Agent Feed Item |
| 10344 | Agent Memory |
| 10345 | Agent Task |
| 10346 | SharePoint Managed Identity |
| 10347 | AI Insight Card |
| 10348 | AI Skill Config |
| 10349 | Suggested Action |
| 10350 | Suggested Action Criteria |
| 10351 | Data Workspace |
| 10352 | Plan |
| 10353 | Plan Artifact |
| 10354 | Plan Attachment |
| 10355 | Rich Text Attachment |
| 10356 | Custom Control Extended Setting |
| 10357 | Timeline Pin |
| 10358 | Virtual Connector Data Source |
| 10359 | Virtual Table Column Candidate |
| 10361 | PM Analysis History |
| 10362 | PM Business Rule Automation Config |
| 10363 | PM Calendar |
| 10364 | PM Calendar Version |
| 10365 | PM Inferred Task |
| 10366 | PM Process Extended Metadata Version |
| 10367 | PM Process Template |
| 10368 | PM Process User Settings |
| 10369 | PM Process Version |
| 10370 | PM Recording |
| 10371 | PM Simulation |
| 10372 | PM Tab |
| 10373 | PM Template |
| 10374 | PM View |
| 10375 | Analysis Component |
| 10376 | Analysis Job |
| 10377 | Analysis Override |
| 10378 | Analysis Result |
| 10379 | Analysis Result Detail |
| 10380 | Solution Health Rule |
| 10381 | Solution Health Rule Argument |
| 10382 | Solution Health Rule Set |
| 10383 | Power BI Dataset |
| 10384 | powerbidatasetapdx |
| 10385 | Power BI Mashup Parameter |
| 10386 | Power BI Report |
| 10387 | powerbireportapdx |
| 10388 | File Upload |
| 10389 | AppEntitySearchView |
| 10390 | MainFewShot |
| 10391 | MakerFewShot |
| 10392 | SearchAttributeSettings |
| 10393 | SearchCustomAnalyzer |
| 10394 | SearchRelationshipSettings |
| 10395 | SearchResultsCache |
| 10396 | Search Telemetry |
| 10397 | TextDataRecordsIndexingStatus |
| 10398 | ViewAsExampleQuestion |
| 10399 | CopilotExampleQuestion |
| 10400 | CopilotGlossaryTerm |
| 10401 | CopilotSynonyms |
| 10402 | Site Component |
| 10403 | Site |
| 10404 | Site Language |
| 10405 | Power Pages Site Published |
| 10406 | Site Source File |
| 10409 | External Identity |
| 10410 | Invitation |
| 10411 | Invite Redemption |
| 10412 | Portal Comment |
| 10413 | Setting |
| 10414 | Multistep Form Session |
| 10418 | Ad Placement |
| 10419 | Column Permission |
| 10420 | Column Permission Profile |
| 10421 | Content Snippet |
| 10422 | Basic Form |
| 10423 | Basic Form Metadata |
| 10424 | List |
| 10425 | Table Permission |
| 10426 | Page Template |
| 10427 | Poll Placement |
| 10428 | Power Pages Core Entity DS |
| 10429 | Publishing State |
| 10430 | Publishing State Transition Rule |
| 10431 | Redirect |
| 10432 | Shortcut |
| 10433 | Site Marker |
| 10434 | Site Setting |
| 10435 | Web File |
| 10436 | Multistep Form |
| 10437 | Multistep Form Metadata |
| 10438 | Form Step |
| 10439 | Web Link |
| 10440 | Web Link Set |
| 10441 | Web Page |
| 10442 | Web Page Access Control Rule |
| 10443 | Web Role |
| 10444 | Website |
| 10445 | Website Access |
| 10446 | Website Language |
| 10447 | Web Template |
| 10454 | Power Pages Scan Report |
| 10455 | PowerPagesDDOSAlert |
| 10456 | Power Pages Log |
| 10457 | PowerPagesManagedIdentity |
| 10458 | Power Pages Site AI Feedback |
| 10464 | Catalog Submission Files |
| 10465 | Package Submission Store |
| 10466 | indexedtrait |
| 10467 | processor registration |
| 10468 | signal |
| 10469 | signal registration |
| 10470 | trait |
| 10471 | trait registration |
| 10472 | List Operation |
| 10473 | Marketing Form Display Attributes |
| 10474 | Database Version |
| 10475 | Upgrade Run |
| 10476 | Upgrade Step |
| 10477 | Upgrade Version |
| 10478 | Activity monitor |
| 10479 | Originating Queue Mapping |
| 10481 | Unified Routing Setup Tracker |
| 10482 | Available Times |
| 10483 | Available Times Data Source |
| 10484 | resource group data source |
| 10485 | Virtual Resource Group Resource |
| 10486 | Migration tracker |
| 10487 | Asset Category Template Association |
| 10488 | Asset Template Association |
| 10489 | Customer Asset |
| 10492 | Customer Asset Attachment |
| 10493 | Customer Asset Category |
| 10494 | Functional Location |
| 10495 | Functional Location Type |
| 10496 | Location Template Association |
| 10497 | Functional Location Type Template Association |
| 10498 | Property Definition |
| 10499 | Property Asset Association |
| 10500 | Property Location Association |
| 10501 | Property Log |
| 10502 | Property Template Association |
| 10503 | Template For Properties |
| 10504 | Warranty |
| 10511 | IoT Alert |
| 10512 | IoT Device |
| 10513 | IoT Device Category |
| 10514 | IoT Device Command |
| 10515 | IoT Device Command Definition |
| 10516 | IoT Device Data History |
| 10517 | IoT Device Property |
| 10518 | IoT Device Registration History |
| 10519 | IoT Device Visualization Configuration |
| 10520 | IoT Field Mapping |
| 10521 | IoT Property Definition |
| 10522 | IoT Provider |
| 10523 | IoT Provider Instance |
| 10524 | IoT Settings |
| 10527 | IoT Alert to Case Process |
| 10529 | Playbook Callable Context |
| 10530 | Playbook activity |
| 10531 | Playbook activity attribute |
| 10532 | [DEPRECATED] Playbook category |
| 10533 | Playbook |
| 10534 | [DEPRECATED] Playbook template |
| 10536 | admin_settings_entity |
| 10537 | Collab Space Team Association |
| 10538 | CRM Activity Mapping |
| 10539 | CRM Connection |
| 10540 | Derived insights related entity |
| 10541 | Entity derived insights |
| 10542 | External CRM |
| 10543 | External Record |
| 10544 | Lead Intelligence Insight |
| 10545 | Lead Intelligence Insight Entity Link |
| 10546 | msdyn_rawinsight |
| 10547 | msdyn_rawinsightentitylink |
| 10548 | Tagged Record |
| 10549 | Copilot for Sales customer list |
| 10550 | msdyn_vivaentitysetting |
| 10551 | msdyn_vivaorgextensioncred |
| 10552 | msdyn_vivaorgsetting |
| 10553 | msdyn_vivausersetting |
| 10554 | Activity Mapping |
| 10555 | Sales Copilot Email Insight |
| 10556 | Sales Copilot Insight |
| 10557 | Sales Copilot Insight Card State |
| 10558 | Sales Copilot Job Status |
| 10559 | Sales Copilot Knowledge Base |
| 10560 | Org level settings for Sales Copilot apps |
| 10561 | Sales Copilot User Setting |
| 10562 | App profile |
| 10563 | Application Extension |
| 10564 | Application Tab Template |
| 10565 | App profile role mapping |
| 10566 | Notification Field |
| 10567 | Notification Template |
| 10568 | Session Template |
| 10569 | Template Parameter |
| 10575 | Channel Integration Framework v1.0 Provider |
| 10576 | Notification Field (Deprecated) |
| 10577 | Notification Template (Deprecated) |
| 10578 | App Parameter Definition (Deprecated) |
| 10579 | Session Templates (Deprecated) |
| 10580 | Application Tab Template (Deprecated) |
| 10581 | Parameter (Deprecated) |
| 10582 | Template Tag (Deprecated) |
| 10583 | Application Type (Deprecated) |
| 10592 | Channel Integration Framework v2.0 Provider |
| 10594 | Conversation Data (Deprecated) |
| 10595 | KPI Event Data |
| 10596 | KPI Event Definition |
| 10597 | Session Data (Deprecated) |
| 10598 | Session Participant Data (Deprecated) |
| 10599 | Channel Definition |
| 10600 | Channel Definition Consent |
| 10601 | Channel Definition Locale |
| 10602 | Channel Instance |
| 10603 | Channel Instance Account |
| 10604 | Channel Message Attachment |
| 10605 | Channel Message Context Part |
| 10606 | Channel Message Part |
| 10607 | Consuming Application |
| 10608 | msdyn_DefExtendedChannelInstance |
| 10609 | msdyn_DefExtendedChannelInstanceAccount |
| 10610 | Productivity pane configuration |
| 10611 | Pane tab configuration |
| 10612 | Pane tool configuration |
| 10614 | Script |
| 10615 | Script step |
| 10617 | Action Input Parameter |
| 10618 | Action Output Parameter |
| 10619 | Macro Action Template |
| 10620 | Macro Solution Configuration |
| 10621 | Macro Connector |
| 10622 | Macro Run History |
| 10623 | Parameter definition |
| 10626 | Adaptive Card Configuration |
| 10627 | Smartassist configuration |
| 10629 | Read Tracker |
| 10630 | Read tracking enabled information |
| 10631 | Microsoft Teams Graph resource Entity |
| 10632 | msdyn_msteamssetting |
| 10633 | msdyn_msteamssettingsv2 |
| 10634 | Microsoft Teams Collaboration entity |
| 10635 | Teams Dialer Admin settings |
| 10636 | Teams Contact Suggestion by AI |
| 10637 | Contact suggestion rule |
| 10638 | Contact suggestion ruleset |
| 10639 | Microsoft Teams chat association entity |
| 10640 | Microsoft Teams chat suggestion |
| 10641 | Hierarchy Configuration |
| 10642 | Microsoft Orgchart node entity |
| 10643 | Forecast Manual Adjustment History |
| 10644 | Distributed Lock |
| 10645 | Entity Delta Change |
| 10646 | File Upload Status Tracker |
| 10647 | Forecast |
| 10648 | Forecast Configuration |
| 10649 | Forecast definition |
| 10650 | Forecasting Cache |
| 10651 | Forecast Insights |
| 10652 | Forecast |
| 10653 | Forecast Prediction Data |
| 10654 | Forecast Prediction Status |
| 10655 | Forecast recurrence |
| 10656 | Recompute Tracker |
| 10657 | Forecast Recurrence |
| 10658 | ShareAs Configuration |
| 10659 | Customer email communication |
| 10660 | GDPRData |
| 10661 | ODOSFeatureMetadata |
| 10662 | ODOSMetadata |
| 10663 | Recurring Sales Action |
| 10664 | Recurring Sales Action V2 |
| 10665 | msdyn_relationshipinsightsunifiedconfig |
| 10666 | siconfig |
| 10667 | SI Key Value Config |
| 10668 | Usage Metric |
| 10669 | Action Card Regarding |
| 10670 | Action Card Role Setting |
| 10671 | EntityRankingRule |
| 10672 | flowcardtype |
| 10673 | salesinsightssettings |
| 10674 | Action Card Usage |
| 10675 | Action Card Usage Aggregation |
| 10676 | Auto Capture Rule |
| 10677 | Auto Capture Settings |
| 10678 | UntrackedAppointment |
| 10679 | Suggested Activity |
| 10680 | Suggested Activity Data Source |
| 10681 | Suggested Contact |
| 10682 | Suggested Contacts Data Source |
| 10683 | Notes analysis Config |
| 10684 | icebreakersconfig |
| 10685 | dealmanageraccess |
| 10686 | Deal manager settings |
| 10687 | Account KPI Item |
| 10688 | Activity Analysis CleanUp State |
| 10689 | Relationship Analytics Config |
| 10690 | Contact KPI Item |
| 10691 | Daily Kpis for account |
| 10692 | Daily kpis for contact |
| 10693 | Daily kpis for lead |
| 10694 | Daily kpis for Opportunity |
| 10695 | Lead KPI Item |
| 10696 | Most Contacted |
| 10697 | Most Contacted By |
| 10698 | Opportunity KPI Item |
| 10699 | Relationship Analytics Metadata |
| 10700 | Similar entities feature importance |
| 10701 | wkwcolleaguesforcompany |
| 10702 | wkwcolleaguesforcontact |
| 10703 | wkwconfig |
| 10704 | Attribute Influence Statistics |
| 10705 | Prediction Computation Operation |
| 10706 | Prediction Model Status |
| 10707 | Prediction Scheduled Operation |
| 10708 | Predictive Model Score |
| 10709 | Predictive Score |
| 10710 | Predictive Scoring Sync Status |
| 10711 | Real Time Scoring |
| 10712 | Real Time Scoring Operation |
| 10713 | Submodel Definition |
| 10714 | Time spent in BPF |
| 10715 | Training Result |
| 10716 | OpportunityModelConfig |
| 10717 | LeadModelConfig |
| 10718 | ModelPreviewStatus |
| 10719 | Profile Album |
| 10720 | Post Configuration |
| 10721 | Post Rule Configuration |
| 10722 | Wall View |
| 10723 | Filter |
| 10724 | Customer Voice alert |
| 10725 | Customer Voice alert rule |
| 10726 | Customer Voice user activity |
| 10727 | Customer Voice survey email template |
| 10728 | Customer Voice file response |
| 10729 | Customer Voice localized survey email template |
| 10730 | Customer Voice Log |
| 10731 | Customer Voice project |
| 10732 | Customer Voice survey question |
| 10733 | Customer Voice survey question response |
| 10734 | Customer Voice satisfaction metric |
| 10735 | Customer Voice Satisfaction Metric Aggregate |
| 10736 | Customer Voice Satisfaction Metric Survey Mapping |
| 10737 | Shorturl |
| 10738 | Customer Voice survey |
| 10739 | Customer Voice survey invite |
| 10740 | Customer Voice survey invite summary |
| 10741 | Customer Voice survey reminder |
| 10742 | Customer Voice survey response |
| 10743 | Customer Voice unsubscribed recipient |
| 10744 | Customer Service Key Value Configuration |
| 10745 | AddToCalendar style |
| 10746 | basestyle |
| 10747 | Button style |
| 10748 | Code style |
| 10749 | Column style |
| 10750 | Content Block |
| 10751 | Divider style |
| 10752 | General styles |
| 10753 | imagestyle |
| 10754 | Layout Style |
| 10755 | QR code style |
| 10756 | Text style |
| 10757 | Video style |
| 10758 | App state |
| 10759 | CSAdminConfig |
| 10760 | Product Map |
| 10761 | Custom API Ruleset Configuration |
| 10762 | Decision contract |
| 10763 | Decision rule set |
| 10764 | Rulesetentitymapping |
| 10765 | Routing diagnostic item |
| 10766 | Routing diagnostic |
| 10767 | Template Context Variable |
| 10768 | Template Rule Set |
| 10769 | Template Variable Batch Operation |
| 10771 | Inbox card configuration |
| 10772 | Inbox Configuration |
| 10773 | Inbox Entity Configuration |
| 10774 | Inbox Personalized Configuration |
| 10775 | App Profile Copilot Configuration |
| 10776 | Swarm |
| 10777 | Swarm participant |
| 10778 | Swarm participant rule |
| 10779 | Swarm role |
| 10780 | Swarm skill |
| 10781 | Swarm template |
| 10782 | Autonomous case creation and update rules |
| 10783 | CHT App Profile Configuration |
| 10784 | Entity Attachment |
| 10785 | Time Tracker |
| 10786 | Customer feedback survey |
| 10787 | Customer feedback survey invite |
| 10788 | Customer feedback survey response |
| 10789 | msdyn_surveyconfig |
| 10790 | Survey setting |
| 10791 | Entity Attribute Prediction Rule |
| 10792 | Email Sentiment |
| 10793 | Agent Configuration |
| 10794 | Autonomous Agent Entity Mapping |
| 10795 | Autonomous Profile |
| 10796 | Rollout Plan |
| 10797 | Master Entity Routing Configuration |
| 10798 | Routing Rule Set Setting |
| 10799 | Assignment Configuration |
| 10800 | Assignment Configuration Step |
| 10801 | Capacity Profile |
| 10802 | msdyn_globalrulesetconfiguration |
| 10803 | Last Agent |
| 10804 | Overflow Action Config |
| 10805 | Preferred Agent |
| 10806 | Preferred Agent Customer Identity |
| 10807 | Preferred Agent Routed Entity |
| 10808 | Routing configuration |
| 10809 | Routing configuration step |
| 10810 | Custom messaging account |
| 10811 | Channel Configuration |
| 10812 | Channel State Configuration |
| 10813 | Provisioning State |
| 10814 | AdminAppState |
| 10815 | Agent Status history |
| 10816 | Power BI Configuration |
| 10817 | Authentication Settings |
| 10818 | Auth Settings Entry |
| 10819 | Quick reply |
| 10820 | Entity Routing Context |
| 10821 | Channel Capability |
| 10822 | Conversation Action |
| 10823 | Conversation Action Locale |
| 10824 | Conversation Message Block |
| 10825 | DeletedConversation |
| 10826 | Deprecated Workstream Entity Configuration |
| 10827 | Entity |
| 10828 | Ongoing conversation (Deprecated) |
| 10829 | Live work item event |
| 10830 | Work Stream |
| 10831 | Masking Rule |
| 10832 | Auto block rule |
| 10833 | Bot Channel Registration Secret |
| 10834 | Omnichannel channel api conversation privilege |
| 10835 | Omnichannel channel api message privilege |
| 10836 | Channel api method mapping |
| 10837 | External context |
| 10838 | Flagged spam |
| 10839 | Language |
| 10840 | Conversation |
| 10843 | Context item value |
| 10844 | Live Work Item Participant (Deprecated) |
| 10845 | Conversation Sentiment |
| 10846 | Context variable |
| 10847 | Localization |
| 10848 | OC Payment Profile |
| 10849 | Recording |
| 10850 | Omnichannel Request |
| 10851 | Rich message |
| 10852 | Rich object map |
| 10853 | Rule Item |
| 10854 | Sentiment daily topic |
| 10855 | Sentiment daily topic keyword |
| 10856 | Sentiment daily topic trending |
| 10857 | Session |
| 10858 | Session Participant Event |
| 10859 | Session Sentiment |
| 10860 | Automated Message |
| 10861 | Tag |
| 10862 | Geo Location Provider |
| 10863 | Omnichannel Configuration |
| 10864 | Omnichannel Personalization |
| 10865 | Omnichannel Queue (Deprecated) |
| 10866 | Omnichannel Sync Config |
| 10867 | Operating Hour |
| 10868 | Personal quick reply |
| 10869 | Personal sound setting |
| 10870 | Persona Security Role Mapping |
| 10871 | Presence |
| 10872 | Provider |
| 10873 | RoutingRequest |
| 10874 | Search Configuration |
| 10875 | Sentiment analysis |
| 10876 | Session event |
| 10877 | Session participant |
| 10878 | Audio File |
| 10879 | Sound notification setting |
| 10880 | Transcript |
| 10881 | UR notification template |
| 10882 | UR Notification Template Mapping |
| 10883 | User settings |
| 10884 | Self service |
| 10891 | Agent capacity update history |
| 10892 | Bookable Resource Capacity Profile |
| 10893 | Work stream capacity profile |
| 10894 | Conversation Capacity profile |
| 10895 | Agent Capacity Profile Unit |
| 10896 | Agent Channel State |
| 10897 | Agent Status |
| 10898 | Agent Group |
| 10899 | Agent Group Language |
| 10900 | Agent Group Matching Criteria |
| 10901 | Agent Group Membership |
| 10902 | Agent Group Region |
| 10903 | Agent Language |
| 10904 | Agent Matching Criteria |
| 10905 | Agent Region |
| 10906 | Language Hierarchy |
| 10907 | Matching Criteria |
| 10908 | Conversation Matching Criteria |
| 10909 | Region |
| 10910 | Conversation Characteristic |
| 10911 | Session Characteristic |
| 10912 | Skill Attachment Rule |
| 10913 | Attach Skill |
| 10914 | Model training details |
| 10915 | Training data import configuration |
| 10916 | Characteristic mapping |
| 10917 | Training record |
| 10918 | Skill finder model |
| 10919 | Effort estimate |
| 10920 | Effort estimation model |
| 10921 | Effort model training details |
| 10922 | ConversationInsight |
| 10923 | Active ICD Extension |
| 10924 | Entity-Workstream Map |
| 10925 | ICD Extension |
| 10926 | msdyn_broadcastmessagebulkactionapiprivilege |
| 10927 | msdyn_bulkassigntoqueueapiprivilege |
| 10928 | msdyn_bulkforcecloseapiprivilege |
| 10929 | Lock Status |
| 10930 | msdyn_notifyagentbulkactionapiprivilege |
| 10931 | Omnichannel agent assignment custom api privilege |
| 10932 | Bulk Action |
| 10933 | Conversation Action Item |
| 10934 | Conversation Aggregated Insights |
| 10935 | Comment |
| 10936 | Conversation Participant Insights |
| 10937 | Conversation Participant Sentiment |
| 10938 | Conversation Question |
| 10939 | Conversation Segment Sentiment |
| 10940 | Conversation Sentiment |
| 10941 | Conversation Signal |
| 10942 | Conversation Subject |
| 10943 | Conversation Summary Suggestion |
| 10944 | Conversation System Tag |
| 10945 | Conversation Tag |
| 10946 | Recording (Deprecated) |
| 10947 | SCI Conversation |
| 10948 | Custom Email Highlight |
| 10949 | Custom Highlight |
| 10950 | Custom Publisher |
| 10951 | EnvironmentSettings |
| 10952 | UserSettings |
| 10953 | Digital assets configuration |
| 10954 | File |
| 10955 | Tag |
| 10956 | Video |
| 10959 | CatalogEventStatusConfiguration |
| 10960 | Configuration |
| 10961 | Trigger |
| 10962 | Triggers To Sdk Message Processing Steps |
| 10963 | EventParameterMetadata |
| 10964 | TrackingContext |
| 10965 | Marketing feature configuration |
| 10966 | Consent Provider |
| 10967 | Consent provider Localization |
| 10968 | (Deprecated) Compliance |
| 10969 | (Deprecated) Compliance |
| 10970 | Compliance profile |
| 10971 | Consent |
| 10972 | CXP Consent Center Configuration |
| 10973 | Consent Provider Default Configuration |
| 10974 | Default purpose |
| 10975 | Submit Button |
| 10976 | Consent System Configuration |
| 10977 | (Deprecated) Contact Point Consent |
| 10978 | (Deprecated) Contact Point Consent |
| 10979 | (Deprecated) Contact Point Consent |
| 10980 | Contact Point Consent |
| 10981 | Contact Point Settings |
| 10982 | CXP Customer Data Mapping |
| 10983 | Customer Data Selection |
| 10984 | Preference Center |
| 10985 | Preference center link |
| 10986 | Purpose |
| 10987 | Topic |
| 10989 | msdynmkt_experimentv2 |
| 10990 | ACS channel instance |
| 10991 | ACS channel instance account |
| 10992 | Infobip channel instance |
| 10993 | Infobip channel instance account |
| 10994 | Link mobility channel instance |
| 10995 | Link mobility channel instance account |
| 10996 | MockSmsProvider channel instance |
| 10997 | MockSmsProvider channel instance account |
| 10998 | TeleSign channel instance |
| 10999 | TeleSign channel instance account |
| 11000 | Twilio channel instance |
| 11001 | Twilio channel instance account |
| 11002 | Vibes channel instance |
| 11003 | Vibes channel instance account |
| 11004 | Predefined Placeholder |
| 11005 | Metadata Entity Relationship |
| 11006 | Metadata Item |
| 11007 | Metadata Store State |
| 11008 | DigitalSellingActiveTask |
| 11009 | DigitalSellingCompletedTask |
| 11010 | Sales Tag |
| 11011 | Sequence |
| 11012 | Sequence Stat |
| 11013 | Sequence Target |
| 11014 | Sequence Target Step |
| 11015 | Sequence Template |
| 11017 | sabackupdiagnostic |
| 11018 | SABatchRunInstance |
| 11019 | salesroutingdiagnostic |
| 11020 | SARunInstance |
| 11021 | Segment |
| 11022 | segmentsetting |
| 11023 | Segment property |
| 11024 | SegmentsUtil |
| 11025 | Assignment Rule |
| 11026 | Seller attribute |
| 11027 | Seller attribute value |
| 11028 | Assignment Map |
| 11029 | Sales Assignment Setting |
| 11030 | Sales routing run |
| 11032 | Extended User Setting |
| 11033 | Sales acceleration insights |
| 11034 | Sales Acceleration settings |
| 11035 | Insight |
| 11036 | Work List Suggestion |
| 11037 | Work list suggestion source |
| 11038 | Work List View Configuration |
| 11039 | Work Queue Record |
| 11040 | Work Queue Record State |
| 11041 | Work list user setting |
| 11042 | WQDataSource |
| 11043 | Suggestion Assignment Rule |
| 11044 | Suggestion Principal Object Access |
| 11045 | Suggestion Seller Priority |
| 11046 | Data Hygiene Setting Info |
| 11047 | Duplicate Detection Plugin Run |
| 11048 | Duplicate Lead Mapping |
| 11049 | Lead Hygiene Setting |
| 11050 | Linked Entity Attribute Validity |
| 11051 | Sales provisioning request |
| 11052 | SalesOmnichannel Message |
| 11053 | Text message template |
| 11054 | Data Analytics Admin Settings (Deprecated) |
| 11055 | Data Analytics Report |
| 11056 | Insights |
| 11057 | Sales acceleration reports |
| 11058 | Bot user mapping |
| 11060 | Bot Session |
| 11061 | Context Item Elastic |
| 11062 | Timeout Rule |
| 11063 | Automated action rules mapping |
| 11064 | Channel Profile |
| 11067 | Conversation Record |
| 11068 | Last message info |
| 11069 | Encrypted message setting |
| 11070 | Message masking rule |
| 11071 | Conversation disposition code map |
| 11072 | Disposition Code Category |
| 11073 | Live Conversation Counter Condition |
| 11074 | OC Disposition Code |
| 11075 | Work Stream Bot Mapping |
| 11077 | Representative Copilot Setting |
| 11078 | Agent Copilot Term |
| 11081 | copilot scenario setting |
| 11082 | Copilot Skill |
| 11083 | Copilot Skill Role |
| 11084 | Copilot Starter Prompt |
| 11085 | Copilot Summarization Setting |
| 11086 | Entity Copilot Configuration |
| 11087 | Organization Prompt |
| 11088 | msdyn_agentsetting |
| 11089 | msdyn_businessprofile |
| 11090 | intent |
| 11091 | intentattribute |
| 11092 | intentattributeset |
| 11093 | intentattribute_entity |
| 11094 | Intent Config |
| 11095 | Intent Context History |
| 11096 | intententity |
| 11097 | LOB Backfill Status |
| 11098 | Line of Business |
| 11099 | msdyn_intentfamily_harvestingconfiguration |
| 11100 | msdyn_intentfeature_configuration |
| 11101 | Intent Group Condition |
| 11102 | msdyn_intentharvesting_batchjobstatus |
| 11103 | msdyn_intentharvesting_batchjobstatusdetail |
| 11104 | msdyn_intentharvesting_provisioning_status |
| 11105 | msdyn_intentmetrics |
| 11106 | msdyn_intentmetrics_aggregate |
| 11107 | msdyn_intentmetrics_jobdata |
| 11108 | Intent Playbook |
| 11109 | Intent playbook map |
| 11110 | Intent Solution Map |
| 11111 | msdyn_intentsolution_mappingconfiguration |
| 11112 | msdyn_organizationsolutionmap |
| 11113 | Case Enrichment |
| 11114 | Case follow up and closure configuration |
| 11115 | Case sentiment settings |
| 11116 | Case Suggestion |
| 11117 | Case Suggestion Request Payload |
| 11118 | Case Suggestions Data Souce |
| 11119 | User Preference For Copilot |
| 11120 | Copilot assisted case form fill settings |
| 11121 | Copilot Event |
| 11122 | Copilot Interaction |
| 11123 | Copilot Interaction Data |
| 11124 | Copilot knowledge interaction |
| 11125 | Copilot Transcript |
| 11126 | Copilot Transcript Data |
| 11127 | KB Enrichment |
| 11128 | Knowledge Article Suggestion |
| 11129 | Knowledge Article Suggestion Data Source |
| 11130 | Next Action |
| 11131 | Service Copilot Plugin |
| 11132 | Service Copilot Plugin Action |
| 11133 | Service Copilot Plugin Role |
| 11134 | Suggestion Interaction |
| 11135 | Suggestion request payload |
| 11136 | Suggestions Model Summary |
| 11137 | Suggestions Setting |
| 11138 | msdyn_caseaiprediction |
| 11139 | Data Analytics User Customized Report |
| 11140 | Data Analytics Dataset |
| 11141 | Data Analytics Workspace |
| 11142 | Report Bookmark |
| 11143 | Agent Resource Forecasting |
| 11144 | [Deprecated] Dynamics Customer Service Analytics |
| 11145 | Case Topic |
| 11146 | Case Topic Setting |
| 11147 | Case Topic Summary |
| 11148 | Case topic Incident mapping |
| 11149 | Case Management Agent analytics |
| 11150 | Customer Service historical analytics |
| 11151 | Email analytics |
| 11152 | Forecast |
| 11153 | Knowledge analytics |
| 11154 | Model Customization analytics |
| 11155 | Real-time analytics for record routing |
| 11156 | Forecast Summary and Setting |
| 11157 | Keywords Description Suggestion Setting |
| 11158 | Bot Variable |
| 11159 | Conversation Summary Interaction |
| 11160 | Conversation Summary Setting |
| 11161 | Conversation Topic |
| 11162 | Conversation Topic Setting |
| 11163 | Conversation Topic Summary |
| 11164 | Conversation topic Conversation mapping |
| 11165 | Omnichannel historical analytics |
| 11166 | Omnichannel voice historical analytics (preview) (Deprecated) |
| 11167 | Omnichannel Realtime analytics |
| 11168 | Copilot Analytics |
| 11169 | Conversation Analytic |
| 11170 | Session Analytics |
| 11171 | Evaluation |
| 11172 | Evaluation category |
| 11173 | Evaluation criteria |
| 11174 | Evaluation criteria version |
| 11175 | Evaluation Extension |
| 11176 | Evaluation Global Config |
| 11177 | Evaluation input config |
| 11178 | Evaluation localized content |
| 11179 | Evaluation Plan |
| 11180 | Evaluation Plan Batch |
| 11181 | Evaluation Plan Ontrigger Backlog |
| 11182 | Evaluation Plan Run |
| 11183 | Evaluation question |
| 11184 | PA Flow Run Tracker |
| 11185 | Sales Research Manager |
| 11186 | Engage And Readiness Agent Result V2 |
| 11187 | SalesAgentConfigurationV2 |
| 11188 | SalesAgentExecutionConfig |
| 11189 | Sales Agent Handover |
| 11190 | Sales agent processing state |
| 11191 | SalesAgentProfile |
| 11192 | Sales agent run |
| 11193 | Trigger Sales Agent |
| 11194 | Account Research Agent Trigger |
| 11195 | Account Research Result |
| 11196 | Competitor Research Agent Trigger |
| 11197 | Summary Synthesizer Input |
| 11198 | summarysynthesizeroutput (Deprecated) |
| 11199 | Lead Agent Result |
| 11200 | Lead Delink Result |
| 11201 | Lead Email Extension |
| 11202 | Outreach Agent Result |
| 11203 | Outreach Trigger Agent |
| 11204 | Qualification Agent Trigger |
| 11205 | Sales Agent Configuration |
| 11206 | SalesAgentUsage |
| 11207 | Stakeholder Research Output |
| 11208 | Summary Synthesizer Output |
| 11209 | Summary Synthesizer Agent Trigger |
| 11210 | Target Customer Profile Prefill Agent Result |
| 11211 | TargetCustomerProfilePrefillAgentTrigger |
| 11212 | Web Research Agent Trigger |
| 11213 | Engage And Readiness Agent Result |
| 11214 | DCA Engage Agent Result |
| 11215 | Opportunity Ranker Mapping |
| 11216 | Opportunity Research Agent Trigger |
| 11217 | Opportunity Research Indicator |
| 11218 | Opportunity Research Result |
| 11219 | Opportunity Research User Interactions |
| 11220 | RCS Watermark |
| 11358 | Actual |
| 11359 | Client Extension |
| 11360 | Requirement Characteristic |
| 11361 | Requirement Group |
| 11362 | Configuration |
| 11363 | Booking Setup Metadata |
| 11364 | Bookable Resource Association |
| 11365 | Booking Alert |
| 11366 | Booking Alert Status |
| 11367 | Booking Change |
| 11368 | Booking Rule |
| 11369 | Business Closure |
| 11370 | Organizational Unit |
| 11371 | Priority |
| 11372 | Requirement Organization Unit |
| 11373 | Requirement Relationship |
| 11374 | Requirement Resource Category |
| 11375 | Requirement Resource Preference |
| 11376 | Requirement Status |
| 11377 | Resource Requirement |
| 11378 | Resource Requirement Detail |
| 11379 | Resource Territory |
| 11380 | Schedule Board Setting |
| 11381 | Scheduling Parameter |
| 11382 | System User Scheduler Setting |
| 11383 | Fulfillment Preference |
| 11384 | Time Group Detail |
| 11385 | Transaction Origin |
| 11386 | Work Template |
| 11387 | Optimization Request |
| 11388 | Requirement Change |
| 11389 | Requirement Dependency |
| 11390 | Scheduling Feature Flag |
| 11391 | Scheduling Scope |
| 11392 | channel |
| 11393 | Scenario |
| 11394 | Azure notification hub |
| 11395 | Channel instance secret |
| 11396 | Survey Answer Option |
| 11397 | Survey Response |
| 11398 | Survey Response Value |
| 11399 | Chat Widget Language(deprecated) |
| 11400 | Chat Widget |
| 11401 | Live Chat Context |
| 11402 | Chat Widget Location |
| 11403 | Localized Survey Question (Deprecated) |
| 11404 | Survey Question Sequence |
| 11405 | Survey Question |
| 11406 | Web Engagement Ruleset |
| 11407 | Web Engagement Ruleset Config |
| 11408 | Web Engagement Ruleset Revision |
| 11409 | Web Engagement Site Area |
| 11410 | Communication Provider Setting |
| 11411 | Communication Provider Setting Entry |
| 11412 | Phone Number |
| 11413 | Carrier |
| 11414 | Custom Neural Voice |
| 11415 | SMS Number settings |
| 11416 | SMS Engagement Context |
| 11417 | SMS Number |
| 11418 | SMS Setting Secret |
| 11419 | Facebook Engagement Context |
| 11420 | Facebook Application |
| 11421 | Facebook Page |
| 11422 | Custom Messaging Engagement Context |
| 11423 | LINE Engagement Context |
| 11424 | Custom messaging channel |
| 11425 | LINE account |
| 11426 | Twitter account |
| 11427 | Twitter handle |
| 11428 | WeChat account |
| 11429 | WhatsApp account |
| 11430 | WhatsApp number |
| 11431 | Twitter Engagement Context |
| 11432 | WeChat Engagement Context |
| 11433 | WhatsApp Engagement Context |
| 11434 | Apple messages for business account |
| 11435 | Apple messages for business engagement context |
| 11436 | OC Apple Pay Entity |
| 11437 | Google's Business Messages agent account |
| 11438 | Google's Business Messages partner account |
| 11439 | Google's Business Messages engagement context |
| 11440 | Twitter Handle Provisioning Status |
| 11441 | OC Twitter Handle Secret |
| 11442 | Microsoft Teams account |
| 11443 | (Deprecated)Teams Engagement Context |
| 11444 | Teams Engagement Context |
| 11445 | External Security Setting |
| 11446 | Gatekeeper Engagement Context |
| 11447 | Phone Call Engagement Context |
| 11448 | Phone Music |
| 11449 | Voice |
| 11450 | Voice Channel Language Setting |
| 11451 | Voice Channel Setting |
| 11452 | Voicemail |
| 11453 | Voice channel organization setting |
| 11454 | Voice workstream V2 migration status |
| 11455 | Conversation Attribute |
| 11456 | Proactive Delivery |
| 11457 | Proactive Delivery Attribute |
| 11458 | Proactive Delivery Batch |
| 11459 | Proactive Engagement Configuration |
| 11460 | Proactive Engagement Configuration Attribute |
| 11461 | Proactive Engagement Configuration Status |
| 11462 | Proactive Engagement Message Template |
| 11463 | Proactive Engagement Planner Configuration |
| 11464 | Proactive Engagement Configuration Characteristic |
| 11465 | Outbound Configuration |
| 11466 | Outbound message |
| 11467 | Adaptation Build |
| 11468 | Adaptation Model |
| 11469 | Adaptation Profile |
| 11470 | Adaptation Profile Settings |
| 11471 | Adaptation Tag |
See also
Dataverse table/entity reference
Dataverse Web API Reference
importmap