Entitlement table/entity reference (Microsoft Dynamics 365 Field Service)

Defines the amount and type of support a customer should receive.

Note

The Microsoft Dynamics 365 Field Service Entitlement table extends the Microsoft Dynamics 365 Entitlement table.

Writable columns/attributes

These columns/attributes return true for either IsValidForCreate or IsValidForUpdate (usually both). Listed by SchemaName.

• msdyn_AppliesTo
• msdyn_EntitlementPrioritization
• msdyn_PercentDiscount
• msdyn_PriceListToApply

msdyn_AppliesTo

Property	Value
Description	The work order entities to which the entitlement is applicable.
DisplayName	Applies To
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_appliesto
RequiredLevel	ApplicationRequired
Type	Picklist
DefaultFormValue	-1
GlobalChoiceName	msdyn_entitlementappliesto

msdyn_AppliesTo Choices/Options

Value	Label
690970000	Work Order Products
690970001	Work Order Services
690970002	Both Work Order Products & Services

msdyn_EntitlementPrioritization

Property	Value
Description	The priority level when considering which eligible entitlement to apply, where the lower the number the higher the priority.
DisplayName	Entitlement Prioritization
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_entitlementprioritization
RequiredLevel	None
Type	Integer
MaxValue	2147483647
MinValue	-2147483648

msdyn_PercentDiscount

Property	Value
Description	The percent discount the entitlement applies to the work order.
DisplayName	% Discount
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_percentdiscount
RequiredLevel	None
Type	Double
ImeMode	Auto
MaxValue	100
MinValue	0
Precision	2

msdyn_PriceListToApply

Property	Value
Description	The price list that the entitlement applies to the work order.
DisplayName	Price List To Apply
IsValidForForm	True
IsValidForRead	True
LogicalName	msdyn_pricelisttoapply
RequiredLevel	None
Type	Lookup
Targets	pricelevel

Customized columns/attributes

Microsoft Dynamics 365 Field Service modifies the definition of columns/attributes defined in other solutions. Listed by SchemaName.

• AllocationTypeCode
• entitytype

AllocationTypeCode

Changes from AllocationTypeCode (Microsoft Dynamics 365)

AllocationTypeCode Choices/Options

Value	Label
192350000	Discount % and Price List

entitytype

Changes from entitytype (Microsoft Dynamics 365)

entitytype Choices/Options

Value	Label
192350000	Work Order

One-to-Many relationships

These relationships are one-to-many. Listed by SchemaName.

• entitlement_msdyn_bookingalerts
• msdyn_entitlement_msdyn_entitlementapplication_entitlement
• msdyn_entitlement_msdyn_workorderproduct_Entitlement
• msdyn_entitlement_msdyn_workorderservice_entitlement

entitlement_msdyn_bookingalerts

Many-To-One Relationship: msdyn_bookingalert entitlement_msdyn_bookingalerts

Property	Value
ReferencingEntity	msdyn_bookingalert
ReferencingAttribute	regardingobjectid
ReferencedEntityNavigationPropertyName	entitlement_msdyn_bookingalerts
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: DoNotDisplay Group: Details Label: MenuId: null Order: QueryApi: null ViewId: 7f15e2bb-305a-468f-9af7-be865755a984

msdyn_entitlement_msdyn_entitlementapplication_entitlement

Many-To-One Relationship: msdyn_entitlementapplication msdyn_entitlement_msdyn_entitlementapplication_entitlement

Property	Value
ReferencingEntity	msdyn_entitlementapplication
ReferencingAttribute	msdyn_entitlement
ReferencedEntityNavigationPropertyName	msdyn_entitlement_msdyn_entitlementapplication_entitlement
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_entitlement_msdyn_workorderproduct_Entitlement

Many-To-One Relationship: msdyn_workorderproduct msdyn_entitlement_msdyn_workorderproduct_Entitlement

Property	Value
ReferencingEntity	msdyn_workorderproduct
ReferencingAttribute	msdyn_entitlement
ReferencedEntityNavigationPropertyName	msdyn_entitlement_msdyn_workorderproduct_Entitlement
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

msdyn_entitlement_msdyn_workorderservice_entitlement

Many-To-One Relationship: msdyn_workorderservice msdyn_entitlement_msdyn_workorderservice_entitlement

Property	Value
ReferencingEntity	msdyn_workorderservice
ReferencingAttribute	msdyn_entitlement
ReferencedEntityNavigationPropertyName	msdyn_entitlement_msdyn_workorderservice_entitlement
IsCustomizable	True
AssociatedMenuConfiguration	AvailableOffline: True Behavior: UseCollectionName Group: Details Label: MenuId: null Order: 10000 QueryApi: null ViewId: 00000000-0000-0000-0000-000000000000

See also

Dataverse table/entity reference
Dataverse Web API Reference