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Allow users to block Microsoft Teams chat messages

  • Japplika għal: Microsoft Teams

Information icon. Some features described in this article require Teams Premium.

You can allow users to block new incoming chats from people in your organization. When someone initiates a chat, users who have this policy assigned to them can block that person. That person then can't communicate with the user. Users can also unblock people from their chat history.

This feature only affects 1:1 chats from other people inside your organization. (All users can block chats from people outside your organization.) This feature doesn't affect channel or meeting chats.

Users must be using the Teams desktop client or the web client to use this feature.

This feature requires Teams Premium.

Note

There is a known issue where blocking a user does not currently hide your presence status from the blocked user. While the blocked user cannot send messages, they may still be able to see presence information, such as Available or Away. We are actively working on a fix and will update this documentation as the improvement rolls out.

Manage who can block new incoming chats

Configuring internal message blocking requires two admin controls:

  • The Priority account chat control messaging setting determines if message blocking is available in your organization.
  • The Priority account chat control messaging policy control determines if a user assigned to that policy can block new incoming chats.

To manage internal message blocking for your organization:

  1. In the Teams admin center, expand Messaging and select Messaging settings.
  2. Under Advanced collaboration management, set Priority account chat control to On or Off.
  3. Select Save.

To manage internal message blocking for specific users or groups:

  1. In the Teams admin center, expand Messaging and select Messaging policies.
  2. Select the policy that you want to update or create a new one.
  3. Set Priority account chat control to On or Off.
  4. Select Save.

The messaging setting and the messaging policy must both be enabled for a user to be able to block new incoming chats.

Manage Teams with policies

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