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How to Diagnose Problems with the FTP Adapter

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This section contains steps that can be followed to help diagnose problems with the FTP adapter.

Check the FTP log files on the FTP Server for errors

  • The source or target FTP server log files can contain information that is helpful for troubleshooting problems with the FTP adapter. By default the FTP log files on a Windows Server or Windows XP computer are located in the following directory:

    %WinDir%\system32\LogFiles\MSFTPSVC1\

    Note

    %WinDir% is a placeholder for the location of the Windows directory on the FTP server.

Enable logging for the FTP Receive location or Send Port

  • Configure the FTP receive location or send port with a Log folder. The FTP adapter will save detailed logging information to this folder. The Log folder option is available on the FTP Transport Properties dialog box when configuring a receive location or send port with the FTP transport type.

See Also

Tools and Utilities to Use for Troubleshooting