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What is the Customers workspace?

Appropriate roles: Admin agent

The Customers workspace in Partner Center is where you can connect with customers, purchase subscriptions, manage licenses, and submit support requests on their behalf.

Use the following step to access the Customers workspace.

Screenshot of the Customers workspace tile on Partner Center.

What can you do within the Customers workspace?

You can use Partner Center's Customers workspace in the following ways:

Connect with customers

Read on for other key tasks you can accomplish within the Customers workspace of Partner Center.

Manage your customers

Within the Customers workspace, you can manage your customer relationships in many ways. To learn more, read these articles:

Manage your customer subscriptions

You can perform many subscription-management tasks for a customer. To learn more, read these articles:

Obtain granular delegated admin privileges (GDAP)

GDAP capabilities allow you to control access to your customers' workloads to better address their security concerns. Browse the GDAP section to learn about topics such as the following:

Manage your customer's user accounts

You can manage individual user accounts for your customers, and you can perform tasks like assigning permissions and licenses. To learn more, browse these articles:

Support your customers

You can use the Customers workspace to provide overall support to your customers. To learn more, check out these articles:

Complete Microsoft Customer Agreements

You can use the Customers workspace to manage the Microsoft Customer Agreement for your customers. To learn more, see these articles:

Work with other partners

Microsoft's Cloud Solution Provider (CSP) program offers opportunities for you to work together with other partners in various ways. To learn more, review our related articles: