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Microsoft Dynamics CRM for Outlook Configuration Wizard Error Code 80044311

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This article helps you resolve the problem where Microsoft Dynamics CRM for Outlook Configuration Wizard Error Code 80044311 occurs.

Applies to:   Microsoft Dynamics CRM 2013
Original KB number:   2997737

Symptoms

The error code 80044311 may occur when the Microsoft Dynamics CRM for Outlook Client Configuration Wizard fails to configure to the CRM organization. The user error may show:

"Logon failed because credentials are invalid" or "Authentication failed"

Cause

This error occurs when the incorrect credentials are supplied.

Resolution

Try again using the correct username and password. If this fails, try configuring with a different user that has access to the Microsoft Dynamics CRM organization.