Hi,
Based on the error message, it appears that error is due to code is incompatible with the version, platform or architecture version.
Please see steps below that will help on resolving the issue:
- Go to C:\Users<YourUsername>\AppData\Roaming\Microsoft\Excel\XLSTART
- Look for SolverCode > delete .xlam and .xla
- Check if issue is still the same Note: Make sure excel is closed when doing this.
If issue is still the same, please reinstall Excel but this time, if you are using 64bit on the current installation, please try to download using 32bit version.