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Sync data offline in the background

To use an app in offline mode, download the app and sync data to your device.

You can sync data reliably only when the Power Apps mobile app or Field Service app is open, running in the foreground, and your device screen is unlocked. Learn more about sync behavior in Work with canvas apps offline.

The background sync can be enabled on Windows by changing the Let this app run in the background setting.

  • If you're using Windows 10, see Manage background activity for apps in Windows for more information.

  • If you're using Windows 11, complete the following steps:

    1. Go to Settings > Apps > Installed apps.

    2. Next to Power Apps or Field Service, select the More options icon (three horizontal dots). Then select Advanced options.

    3. In the Background apps permissions area, go to the Let this app run in the background setting. Select Power optimized (recommended) from the list.