Business Application Platform Service account |
bap_sa@microsoft.com |
To setup Power Apps system and configurations. |
System admin |
App Management User |
capam@microsoft.com |
To allow App Management Services to query tenant details such as Tenant country |
System admin |
CAP Package Deployer Service DVClient |
CAPPackageDeployerServiceDVClient@onmicrosoft.com |
To import solutions into customer environments for customer-driven installations from Power Platform admin center. |
System admin |
Dataverse Dataverse search |
RelevanceSearch@onmicrosoft.com |
To fetch table data and metadata for Dataverse search feature |
System admin |
# D365WorkAssignment # D365WorkAssignment2 # D365WorkAssignment3 |
D365WorkAssignment@onmicrosoft.com D365WorkAssignment2@onmicrosoft.com D365WorkAssignment3@onmicrosoft.com |
Service application to perform data integration between Dataverse and the Work assignemnt feature in Dynamics 365 Sales. |
Sales Work Assignment API Access and Sales Work Assignment API Extended Access |
Dynamics 365 Office Data Service |
diofficedata@microsoft.com |
Service Application to perform data integration between Microsoft Dataverse and Microsoft 365. |
DataLakeWorkspaceAppAccess |
Dynamics 365 Athena-CDStoAzuredatalake |
Dynamics365Athena- CDStoAzuredatalake @onmicrosoft.com |
Service application to perform data integration between Microsoft Dataverse to Azure Data Lake. |
DataLakeWorkspaceAppAccess |
Dynamics 365 Athena2-CDStoAzuredatalake |
Dynamics365Athena2- CDStoAzuredatalake @onmicrosoft.com |
Service application to perform data integration between Dataverse to Azure Data Lake. |
DataLakeWorkspaceAppAccess |
EnterpriseSales |
EnterpriseSales@onmicrosoft.com |
Service application to perform data integration between Dataverse (Sales) to Azure Data Lake. |
N/A |
Finance and Operations Runtime Integration User |
FinanceandOperations RuntimeIntegrationUser @onmicrosoft.com |
Service application to perform dual-write data integration between Dataverse and finance and operations apps. |
Finance and Operations Integration User |
# SIAutoCapture |
SIAutoCapture@onmicrosoft.com |
To be used for Auto Capture solution business requirements to perform data query and execute plugins from backend services. |
SalesInsights AutoCapture Admin |
# Dynamics 365 Sales |
Dynamics365Sales@onmicrosoft.com |
To allow Dynamics 365 Sales to communicate with Dataverse and Azure Data Lake for analysis and data updates. |
Sales system data sync and EAC App Access |
Microsoft Project |
Project@microsoft.com |
Allow Project for the Web and Roadmap Service to communicate with Dataverse. |
Project System and Portfolio User |
Power Apps Checker Application |
Pacheckerapp@microsoft.com |
To perform static analysis of Power Apps solutions to assist in identifying performance and stability risks. |
Export customizations and Solution checker |
Powerqueryonline-CDStoAzuredatalake |
Powerqueryonline- CDStoAzuredatalake @onmicrosoft.com |
Service application to perform data query between Dataverse and Azure Data Lake. |
N/A |
Provision User |
provisionapp@fabrikam.com |
To perform Application installation from AppSource or System updates from Microsoft. |
System admin |
DataLakeStorage |
DataLakeStorage@onmicrosoft.com |
To allow solutions to manage workspaces, workspace permissions and the discovery of workspaces. |
DataLakeWorkspaceAppAccess |
JobServicePreProd |
JobServicePreProd @onmicrosoft.com |
Enable satellite services to schedule and dispatch messages to independently built workloads with guaranteed delivery of messages based on service-defined policies. |
System admin |
JobServiceProd |
JobServiceProd@onmicrosoft.com |
Enable satellite services to schedule and dispatch messages to independently built workloads with guaranteed delivery of messages based on service-defined policies. |
System admin |
# CCADataAnalyticsML |
CCADAAdmins@onmicrosoft.com |
To allow AI insights in customer care apps like Customer Service, Field Service, etc. |
System Customizer and System admin |
# CDSReportService |
CDSReportService@onmicrosoft.com |
To allow user to run reports. |
N/A |
# CTQHotPath |
CTQHotpath@onmicrosoft.com |
To perform data integration between Omnichannel for Customer Service and Dataverse. |
ServiceReader, ServiceWriter |
# CTQWarmPath |
CTQWarmpath@onmicrosoft.com |
To perform data integration between Omnichannel for Customer Service and Dataverse. |
Omnichannel supervisor, Omnichannel agent, Omnichannel administrator, ServiceReader, ServiceWriter, ServiceDelete |
# CTQDiagnostics |
CTQDiagnostics@onmicrosoft.com |
To generate insights for Unified Routing. |
ServiceReader, ServiceWriter |
Power Platform Dataflows |
ppdfcdsclient@onmicrosoft.com |
Power Platform Dataflows service application to perform data preparation and loading into Dataverse and Azure Data Lake. |
System Administrator |
AIBuilderProd |
aibuilderfpapp@onmicrosoft.com |
To perform authentication for AI Builder. |
System admin |
PowerAutomate-ProcessMining |
PowerAutomate-ProcessMining @onmicrosoft.com |
To allow Process Advisor service to interact with Dataverse. |
Environment Maker, Process Advisor Application |
AriaMdlExporter |
AriaMdlExporter@onmicrosoft.com |
To export data from Engagement Insights to Managed Data Lake. |
DataLakeWorkspaceAppAccess |
CDSFileStorage |
CDSFileStorage@onmicrosoft.com |
To perform background operations like Organization Lifecycle (OLC) operations, file reconciliation and migration. |
FileStoreService App Access |
CDSUserManagement |
CDSUserManagement @onmicrosoft.com |
To provision and synchronize users into Dataverse from Active Directory. |
System Administrator |
GDSGlobalDiscovery |
GDSGlobalDiscovery @onmicrosoft.com |
To validate which environments that users can access. |
Global Discovery Service |
PowerPlatformAuthorization |
PowerPlatformAuthorization @onmicrosoft.com |
To aggregate environment role assignments for tenant-wide discovery. |
Global Discovery Service |
BAP |
BAP@onmicrosoft.com |
To perform administrative operations on Dataverse linked environments: fetch user roles, provision users, assign roles in Power Platform portals. |
N/A |
Microsoft Forms Pro |
enterprisesurveyappuser @contoso.com |
To perform data integration between Dynamics 365 Customer Voice and Dataverse |
System Administrator |
PowerVIrtualAgents |
PowerVirtualAgents @onmicrosoft.com |
To manage the PVA capabilities within environments |
CCI Admin, System Customizer, and Environment Maker |
BizQA |
BizQA@onmicrosoft.com |
To access search telemetry to improve search experience |
BizQAApp |
ProductInsights |
ProductInsights@onmicrosoft.com |
To export data from Customer Insights to Engagement Insights |
DataLakeWorkspaceAppAccess |
Dynamics365 SalesForecasting |
Dynamics365SalesForecasting @onmicrosoft.com |
To fetch table data and metadata for forecasting feature |
ForecastAppUser |
# Omnichannel |
Ominichannel@onmicrosoft.com |
To perform data integration between Omnichannel for Customer Service and Dataverse |
System admin |
# PowerAppsDataPlaneBackend |
PowerAppsRPRole@onmicrosoft.com |
To allow Power Apps to integrate with Dataverse |
PowerAppsRPRole |
# PowerAppsCustomerManagementPlaneBackend |
PowerAppsRPRole@onmicrosoft.com |
To allow Power Apps to integrate with Dataverse |
PowerAppsRPRole |
# Flow-RP |
Flow-RP@onmicrosoft.com |
To allow Power Automate to integrate with Dataverse |
Flow-RP Role |
# DataSyncService-<REGION> |
DataSyncService-<REGION> @onmicrosoft.com |
To read data for Azure Data Lake sync |
Data Sync Service |
# DataSyncFramework-<REGION> |
DataSyncFramework-<REGION>@onmicrosoft.com |
To read data for Azure Data Lake sync |
Data Sync Framework |
# Sharepoint Syntex |
SharepointSyntex@onmicrosoft.com |
To allow Sharepoint to use AI Builder document processing models |
Basic User |
# InsightsAppsPlatform |
InsightsAppsPlatform@onmicrosoft.com |
For insights generation and ingestion of data into Dataverse |
Insights Apps Platform Role |
# SSSAdminProd |
SSSAdminProd@onmicrosoft.com |
To allow Server Side Sync to integrate with Dataverse |
System admin |
Apollo |
capaeinfra@microsoft.com |
For performing organization lifecycle operations for Dataverse |
Service Writer Role |
Dataverse Information Protection |
dvinfoprotection@microsoft.com |
Allows Microsoft Purview to integrate with Dataverse. |
Service Reader Role, PurviewLabelRole |