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System Settings Auditing tab

Enable auditing to track changes to your organization's data and maintain a log of changes.

Open the System Settings dialog box

  1. Make sure that you have the System Administrator or System Customizer security role or equivalent permissions.

    Check your security role

    • Follow the steps in View your user profile.

    • Don’t have the correct permissions? Contact your system administrator.

  2. In the web app, go to Settings (Settings.) > Advanced Settings.

  3. Select Settings > Administration.

  4. Select System Settings, and then select the Auditing tab.

Setting Description
Start Auditing Default: Off. Start or stop auditing.
Audit user access Default: Off. If enabled, customer engagement apps (such as Dynamics 365 Sales and Customer Service) track when the user started accessing customer engagement apps and whether or not the user accessed the application by using the web application or Dynamics 365 for Outlook.
Start Read Auditing Default: Off. Logs will be sent to the Microsoft 365 Security and Compliance Center.

Specify to audit specific areas of the product, as described in the following table.

Auditing area Enable the start of auditing for these entities
Enable Auditing in the following areas
Common Entities Account, Contact, Lead, Marketing List, Product, Quick Campaign, Report, Sales Literature, Security Role, and User
Sales Entities Competitor, Invoice, Opportunity, Order, and Quote
Marketing Entities Campaign
Customer Service Entities Article, Case, Client Feedback, Contract, and Service

See also

Dataverse developer guide: Configure auditing