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Cannot get the right resolution for my Acer X223W monitor with Windows 11

Anônima
2022-03-31T16:18:23+00:00

Dears, I just bought a new laptop with Windows 11 installed. I use an old external monitor, model Acer X223W which has a 1680 x 1050 resolution. When I connected my laptop to it (using a HDMI to VGA converter), Windows detected it properly, but does not allows the right resolution. When I go to video configurations, the resolution menu only shows 1920 x 1080 and the next option (with the proper aspect ratio, 16:10) is 1440 x 900. My old laptop (Win10 installed) had the right option (1680 x 1050). Any ideas on how to fix it?

Windows para casa | Windows 11 | Dispositivos e drivers

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  1. Anônima
    2022-03-31T17:35:59+00:00

    Good Day Renato,

    Uninstall the Intel driver and install the updated one using the link I posted.

    Restart once done and check the display.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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  2. Anônima
    2022-03-31T17:32:29+00:00

    Carlo,

    When I access the device manager, I have to display adapters shown:

    Intel Iris Xe Graphics; and

    NVIDIA GeForce MX350

    I have to execute the procedure for both or just one of them?

    Thanks,

    Renato

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  3. Anônima
    2022-03-31T17:21:15+00:00

    Good Day Renato,

    I appreciate your time getting back to this thread, you can proceed with these steps.

    Go to this link and download the driver.

    https://dlcdnets.asus.com/pub/ASUS/nb/Image/Dri...

    Once downloaded, don't install it yet, save it in your desktop.

    -Go to Device Manager

    -Expand the Display Adapter

    -Look for Display driver that was installed

    -Right click and Uninstall

    Once uninstalled, go now to your desktop and install the driver your just downloaded.

    Restart once done and check the display.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

    Standard Disclaimer: This is a non-Microsoft website. The page appears to be providing accurate, safe information. Watch out for ads on the site that may advertise products frequently classified as a PUP (Potentially Unwanted Products). Thoroughly research any product advertised on the site before you decide to download and install it.

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  4. Anônima
    2022-03-31T17:17:14+00:00

    Hi Carlo.

    The computer is an ASUS, VivoBook_ASUSLaptop X513EQ_X513EQ.

    Thanks for the help.

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  5. Anônima
    2022-03-31T16:53:41+00:00

    Good Day Renato,

    My name is Carlo, I am also using Windows 11 pc and community member like you. Let us work together to sort this out.

    What is the exact model of your computer?

    To check the system model proceed with these steps.

    -Press Windows key + R

    -Type msinfo32 and hit enter.

    -Look for the System Model and Manufacturer and post it here.

    If you are using a custom built pc look for Baseboard version and Baseboard product and post it here.

    I'll look forward for your response so that I can provide an accurate recommendation.

    Have a wonderful day ahead and stay safe.

    Sincerely,

    Carlo T.

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