Where are we -as industry- about delivering business value to customers?

For a hint, see the The Standish Group CHAOS Report summary:

CHAOS Report Summary 2009

"These numbers represent a downtick in the success rates from the previous study, as well as a significant increase in the number of failures", says Jim Crear, Standish Group CIO, "They are low point in the last five study periods. This year's results represent the highest failure rate in over a decade"