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Multichannel analytics

Important

This content is archived and is not being updated. For the latest documentation, go to About Dynamics 365 Customer Insights engagement insights capability. For the latest release plans, go to Dynamics 365 and Microsoft Power Platform release plans.

Important

Some of the functionality described in this release plan has not been released. Delivery timelines may change and projected functionality may not be released (see Microsoft policy). Learn more: What's new and planned

Key features and improvements include:

  • Integrate with audience insights segments.
  • Get multichannel reports.
  • Get customer profiles and activities reports.
  • Export cohorts.
  • Create super segments.