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Enroll device with Android work profile

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Enroll your personal Android device to get access to work emails, apps, Wi-Fi, and other resources. During enrollment, you will:

  1. Create a work profile.
  2. Activate the work profile.
  3. Update device settings.

This article describes how to enroll your device using the Intune Company Portal app. For more information about the work profile and its features, see Introduction to Android work profile.

Before you begin

Install the Intune Company Portal app from Google Play. The Company Portal app is used to enroll and manage your device, install work apps, and get IT support.

Enroll device

Make sure you're signed in to the primary user account on your device. Work profile enrollment isn't supported on secondary user accounts.

  1. Open the Intune Company Portal app and sign in with your work or school account.

  2. On the Company Access Setup screen, review the tasks required to enroll your device. Then tap BEGIN.

    Screenshot of Company Access Setup screen highlighting the Begin button.

  3. On the privacy information screen, review the list of items that your organization can and can't see on your device. Then tap CONTINUE.

    Screenshot of Company Portal's We care about your privacy screen, highlighting the Continue button.

  4. Review the Google terms for creating a work profile. Accept the terms to continue. The appearance of this screen varies based on OS version.

    Screenshot of Company Portal showing link to Google terms, and highlighting the Accept & continue button.

  5. Review the Samsung Knox privacy policy. Select Agree to continue. This screen only appears if you're using a Samsung device.

    Screenshot of Company Portal showing link to Samsung Knox Privacy Policy and highlighting Agree button.

  6. Wait a few minutes while your work profile is set up. Then select Next.

    Screenshot of Company Portal highlighting the Next button.

  7. On the Company Access Setup screen, confirm that you created the profile. Then tap CONTINUE to proceed to the next enrollment task.

    Screenshot of Company Access Setup showing work profile is created.

  8. Wait while the app registers your device. When prompted to, sign in with your work account.

  9. On the Company Access Setup screen, confirm that the work profile is active. Then tap CONTINUE to proceed to the next enrollment task.

    Screenshot of Company Access Setup showing work profile is active.

  10. In the Company Portal app, review the list of settings your organization requires. Update the settings on your device if necessary. Tap RESOLVE to open the setting on your device. After you're done updating settings, tap CONFIRM DEVICE SETTINGS.

Screenshot of Company Portal's Update device settings screen highlighting the RESOLVE button and CONFIRM DEVICE SETTINGS button.

  1. When setup and enrollment are complete, you're sent back to the setup list, where you should see a green checkmark next to each enrollment task. Tap DONE.

    Screenshot of Company Portal's Company Access Setup screen, showing completed setup and highlighting Done button.

  2. Optionally, when prompted to view suggested work apps in Google Play Store, tap OPEN. If you're not ready to install apps, you can do it later by going to the Play Store app in your work profile.

    Screenshot of Company Portal prompt to open badged version of Google Play.

    You can also access available apps from the Company Portal menu > Get Apps.

    Screenshot of the Company Portal menu, highlighting the Get Apps link.

Android Enterprise availability

Work profiles are supported in countries and regions where Android Enterprise is available (opens Google Support website). Company Portal can't set up a work profile on your device if you're outside these areas. If Android Enterprise isn't available in your country or region, ask your support person for other ways to access work resources.

Update Google Play services

If the version of Google Play services on your device is outdated, you may be unable to enroll your device. Open Google Play services on your device to check for available updates. For more information about how to update Android apps, see Update your Android apps(opens Google Support website).

Next steps

Install the apps you need for work or school. Switch to your work profile to see all available apps, and search for more apps in the work version of Google Play Store.

Need more help? Go to Support in the Company Portal app to find your organization's IT contact information. You can also sign in to the Company Portal website with your work or school account, and go to Helpdesk.