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Microsoft deleted my account, help please

Artikle 0 Баллы репутации
2025-08-28T15:29:58.6433333+00:00

Hello!

I have a serious problem with my Microsoft account ([***@bolivianomail.com ]).

After my account was hacked, I restored access to it, changed the password and deleted the extraneous data. However, after some time, when trying to log in to the account, the system reports that the account does not exist, although when trying to register the same email, it says that the account already exists.

The problem has persisted for more than 20 days, which is significantly longer than the usual period of blocking or temporary freezing. I cannot access my account and use the services and mail associated with it. Most likely, the account was simply deleted, but I want to restore it. Help if you can, please

Please help me unlock or restore access to my account. I am ready to provide additional information to confirm ownership.

Thank you for your attention and help.

With respect,

Artikle

Microsoft 365 и Office | Microsoft 365 Defender | Для дома | Windows
Microsoft 365 и Office | Microsoft 365 Defender | Для дома | Windows

Интегрированное решение по защите от угроз, предназначенное для обнаружения, исследования и реагирования на киберугрозы в службах Microsoft 365.

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  1. Maryam O 1,170 Баллы репутации Внешний персонал Майкрософт Модератор
    2025-08-28T21:56:39.59+00:00

    Hello Artikle,

    Thanks for reaching out to Microsoft Q&A forum Support.

    I totally understand how concerning it can be when you are unable to access your Microsoft account despite previously recovering it after a hack.

    To help you regain access, we recommend using the resource tool attached: How to recover a hacked or compromised Microsoft account

    Best wishes,

    Maryam | Microsoft Q&A Support Moderator

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