error while changing password

Question

I want to change my email password, but it says: "Service temporarily unavailable. Please try again. If this message appears again, please try again later."

Answer 1

Hi Horacio,

I will respond in English based on your initial message. As a friendly suggestion, posting in Russian may help your question reach a wider audience and increase the chances of receiving assistance from other community members

If you're receiving the message "Service temporarily unavailable. Please try again. If this message appears again, please try again later." when attempting to change your Outlook password, please try the following:

1. Open an InPrivate/Incognito browser window and try again.
2. Clear your browser's cache and cookies.
3. Try a different browser or device.
4. If you're signed in, go to Security and attempt to change your password from the Security settings.

If the issue persists, please let me know whether you're using a personal account (such as Outlook.com, Hotmail.com, or Live.com) or a work or school account (for example, an account ending in onmicrosoft.com or your organization's domain). Also, please confirm whether you still know and have access to your current password.

To ensure I provide the most accurate assistance, I would appreciate any additional information you can share regarding your current situation. If possible, please include screenshots, as they can be very helpful in the investigation.

Thank you for your patience and understanding. Should you have any further questions, please feel free to comment in this post.

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