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Change a Call Park Orbit Range

 

Topic Last Modified: 2010-12-15

Follow these steps to change an existing call park orbit range by using Lync Server Control Panel.

To change a range of numbers for parking calls

  1. Log on to the computer as a member of the RTCUniversalServerAdmins group, or as a member of the CsVoiceAdministrator, CsServerAdministrator, or CsAdministrator role. For details, see Delegate Setup Permissions.

  2. Open a browser window, and then enter the Admin URL to open the Lync Server Control Panel. For details about the different methods you can use to start Lync Server Control Panel, see Open Lync Server Administrative Tools.

  3. In the left navigation bar, click Voice Features and then click Call Park.

  4. On the Call Park page, in the search field, type all or part of the name of the orbit range you want to change. In the list of orbits, click the orbit you want, click Edit, and then click Show details.

  5. In Edit Call Park Number Range, in the first Number range field, type the first number in the range of extensions for this call park orbit, and in the second Number range field, type the ending number of the range.

    Note

    • The beginning number of the range must be less than or equal to the ending number of the range.

    • The value of the beginning number of the range must be the same length as the ending number of the range.

    • The orbit range must be unique. This range cannot overlap with any other range.

    • If the orbit range begins with the character * or #, the range must be greater than 100.

    • Valid values: Must match the regular expression string ([\*|#]?[1-9]\d{0,7})|([1-9]\d{0,8}). This means the value must be a string beginning with either the character * or # or a number 1 through 9 (the first character cannot be a zero). If the first character is * or #, the following character must be a number 1 through 9 (it cannot be a zero). Subsequent characters can be any number 0 through 9 up to seven additional characters (for example, "#6000", "*92000", "*95551212", and "915551212"). If the first character is not * or #, the first character must be a number 1 through 9 (it cannot be zero), followed by up to eight characters, each a number 0 through 9 (for example: 915551212;41212;300).

    • You should not have more than a total of 50,000 orbits per pool. Each orbit range typically encompasses 100 or fewer orbits, but it can be much larger as long as it includes fewer than 10,000 orbits. For example, instead of specifying a starting number of "7000000" and an ending number of "8000000," consider specifying a starting number of "7000000" and an ending number of "7000100."

  6. In FQDN of destination server, click the fully qualified domain name (FQDN) or service ID of the Application service that hosts the Call Park application. All calls parked to numbers within the range specified by the start number and end number in the orbit range will be routed to this server or pool.

  7. Click Commit.