Summary
In this module, you have learned about the power of using Microsoft Power Automate together with Dynamics 365 Customer Voice to create an effective survey feedback tool. Additionally, you have learned about the need for variables in your surveys and how to add them to a flow in Power Automate. Variables that you send through a survey invitation can be captured and accessed in the related survey response and then used for follow-up actions. Using the locale variable helps make it easier to ensure that the correct language is used in any survey that is sent to your customers and you can access it through Power Automate and add it into your own custom flows. You can now apply these learnings to future surveys to create efficient flows in Power Automate to meet requirements from any organization.