inbox issue

Question

Hi,

I am unable to access my Inbox after logging in. I've tried different computers and my smartphone. You can see the fault report below;

UTC Date: 2025-07-10T12:01:26.469Z

Session Id: 320fc0d1-c1c9-4853-b8e7-0e55e3e2609e Client Version: 20250620014.20 BootResult: fail Back Filled Errors: Unhandled Rejection: Error: 401:undefined|undefined:undefined err: Error: 401 esrc: StartupData et: ServerError estack: Error: 401 at Object.w [as createStatusErrorMessage] (https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:1039) at https://res.public.onecdn.static.microsoft/owamail/hashed-v1/scripts/owa.mailindex.ad3a7e4e.js:1:161561 st: 401 efe: VI1PR10CA0115

Answer 1

You're very much welcome!

Answer 2

Thanks for letting me know.

Best wishes.

Answer 3

Hello there! I am Charity, I'm an Independent Advisor. I'm glad to help you today!

My apologies about that, Outlook is currently having connectivity issues.

Visit the links below to check for the status:

https://status.office.com

or

https://portal.office.com/servicestatus (sign in with your Microsoft account)

Please wait until Microsoft fixes the issue. For now, please check back again.

Kind Regards,

Charity

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Please note that things might need more than one reply to completely resolve your issue, as it will completely depend on the complexity of the question and the amount of detail that you have provided me.